2801 Industry St, Oceanside, CA | Directions 9205433.200415 -117.340563
Mon-Fri 8:00 AM-5:00 PM,Sat-Sun Closed
Neighborhoods: Loma Alta
WORST CAR REPAIR SHOP!!!
Where do I begin with this horrible experience. I bring in my 2000 Jeep Cherokee because it has a leak and was over heating. First they charge $200 just to tell me later that it needs almost $1400 in repairs! I asked what that entailed and the young kid at the counter Nate was his name said it was a rear main seal for the transmission and that would be $800. Then to fix the cooling was going to cost $500. To change the thermostat and two hoses $500??!! Do they think I'm stupid? a thermostat takes 20 min to replace and costs under $10 bucks. Wow. Whoever wrote the previous reviews either works there or are very ignorant to how much repairs cost. Go elsewhere and save your money from these crooks.
One Stop Shop – This is my one stop shop. I can get everything I need done all in one place which saves a lot of time and money.
Great Price – Went to Mastertech to smog my car. I relieved at how quick it was and the price was great. I plan on returning for any car issue.
Great Shop! – Master Tech is a great shop. I can't say enough good things about them. They work quickly and efficiently, and do a thorough job! Thanks for all of your help!
Much Appreciated – Thank you for getting me in on such short notice. I had to leave town that day due to family emergency so it was much appreciated.
Competitive – Great service and skilled crew they have on staff. I knew of a problem and went in without telling them the issue. They identified it and gave me a great price compared to other shops.
Always Great – Great service as always. Identified a future potential problem with a radiator leak. I really appreciate being aware of future potential problems before they leave me on the side of the road.
Unacceptable service – I went there thinking that they know what they are doing. I have a Honda, and it needed a B12 maintenance. I gave service writer N a copy of the maintenance minder list from my manual. I told him (he also asked) many times that my maintenance minder showed that my car needed a B12 maintenance. I'm not knowledgeable of cars and trusted that N would include the right services. He did put B12 under Request for Service, but then I realized that he also listed other services (for sub items 3, some of 4, and 5) that were not necessary during this scheduled maintenance according to my car's maintenance minder. I told N as soon as I realized it. Being not knowledgeable about car maintenance, I wasn't able to catch these other added services right away. I spoke with manager G, but he was just telling me all these excuses (it's already done, they recommend those other services...). He even implied that I planned on doing it; that was very upsetting when it was clearly their fault in the first place.
I went there to get the right and exact service that my car needed, nothing more, nothing less. But service writer N didn't seem to know what he was doing and added all other unnecessary services. They discounted some parts in the invoice because I voiced my concerns. In the end, however, I still paid a lot more than what I should have paid for just a B12 maintenance.
I now wonder how many unknowing customers have they charged for services they didn
Highly Recommended – Very professional and very good work that was done in time specified and for the price quoted. Highly recommended.
Fair – These guys are great! My car had been making this horrible noise for awhile and finally became unsafe to drive (I'm not the most diligent car owner). I had it towed to Mastertech. They did a great job on the repair and the price was very reasonable. And, most importantly, they didn't try to sell me on a bunch of work I didn't need. Very friendly, honest, and fair.
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