Edmond >Beauty >
Tanning >At The Beach Tanning
2000 W Danforth Rd Ste 108, Edmond, OK | Directions 7300335.665543 -97.510509
I need to re track my review I posted a week ago on yellowpages, and inform everyone else. I only wrote one because I was promised $20 worth of free money to use towards my next draft date, well that was a lie told to me by the manager. Not to mention when I first signed up for $20 for 30 tans no one told me I don't get 30 tans if I cancel. So not only was I lured in to ATB on false pretenses I was misinformed and lied to by the manager who said she would compensate me with an extra week of tanning. Well I haven't got that. I've gotten the run around by the incompetent young staff whose desires are nothing more than to please themselves and their friends that come up to the shop. I'm pretty sure customer services is in their job description and I've gotten none of that. To top it all off I went in to cancel my contract on the 28th, something told me to go in the next day (29th) and make sure it was canceled. Sure enough the guy didn't cancel my contract after I signed and filled out the appropriate paperwork. When I asked and Tracy (staff) realized he didn't she didn't apologize for the mistake, didn't inform me of what I was signing (just told me sign the electronic pad), and that was all. So now I am in the process of handling this matter legally. I can only imagine if they've done this to me who else they've done it too. It takes a lot to get on my bad side and the fact I showed these people countless patience and kindness while trying to get this matter resolved that wasn't my fault, well I see have to take matters to the extreme. At the end of the day I paid over $50 dollars and didn't get my 30 tans. Talk about a rip off!
I really like it here because they don't make you sign a contract. I have always had to sign up for a long time at every place I have went. This is the first place where I can cancel at anytime. Makes it SO much easier! Clean stores, good tanning and fun staff...
BEWARE! – They are very rude and scam you out of your money. Do not give them the satisfaction of joining their membership and taking all of your money. This site says it all... atthebeachsucks
I would not recommend At the Beach to anyone. The sales staff is not friendly and are constantly pushing me to buy product even when I just purchased something days before. Almost everytime I go in, one of the higher level beds is broken so I end up having to do a lower level bed which defeats the purpose of why I pay the higher price. I tried to voice my concern to the higher ups at one time but their solution was to ignore me and no one ever contacted me back. And heaven forbid you ever move or decide you don't want to tan here any more. It will cost you your first born child, an arm and a leg to cancel your memebership. I wish I could stop tanning here but it is cheaper for me to finish my year than the try and cancel. I really wish someone would have warned me before I started tanning here. I have been tanning now for 16 years in 4 different states and At the Beach is by far the worst tanning salon I have ever been to. DO NOT TAN HERE!
Great Beds – I love the tanning beds, they are like spaceships and the service is wonderful
Nice Beds – I have been into several ATB clubs. What I like best is that at all of their locations they have great beds!! Mine is the 360.!!
Great TANNING!!! – I think the girls Are GREAT!! I always feel welcome and love the atmosphere!!!
Love Tanning Here – Everyone At The Beach is very friendly and goes out of their way to make me feel comfortable. They are always cleaning the place.
Great Place to TAN!!!! – I just love the quality of beds available!!!
Do not use this company – I was a customer for over 10 years with no problems. I decided not to renew after my contract had expired the final time. I was told my contract had been fulfilled and my bank account would not be drafted any further. When they continued to draft my account the next months, I changed banks. Now I'm being sent to collections. I have called (only getting voicemail each time), emailed, and faxed letters trying to get this resolved. I am now filing a complaint with the BBB along with hundreds of other customers. If you're looking for a place to tan, do yourself a favor and find an alternate tanning facility.
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