Atrium Salon & Day Spa

(502) 966-2027 | View Website

4908 Outer Loop, Louisville, KY | Directions   40219

38.137285 -85.668183

Open Hours

Mon : 10am - 6pm Tues - Fri : 9am - 8pm Sat : 9am - 4pm

 
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More Categories: Massage Therapists, Spas

Massage Services: Massage

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Atrium Salon & Day Spa

Reviews for Atrium Salon & Day Spa

Recommends
5.0
over a year ago

Best salon ever – I have been going to the Atrium Salon for over 10 years. I am thrilled to have Noelle as my stylist. She is so warm and welcoming every time I come to see her. My haircuts are terrific and it is the only time anyone has styled my hair and cut it that I have gotten compliments from strangers! She knows her stuff!

All the girls are so warm and friendly right down to the receptionist. It is nice having a receptionist there to answer the phone so the stylists don't have to worry about taking care of that like other salons. I love the location and the house that it is in. I tell them all the time it feels like I am coming to someones home and it feels like home to me. Melinda has done an amazing job of remodeling this home for a wonderful business.

I always look forward to my appointments. Noelle, Brandi, Savannah, Jamie and all the girls make me feel special. I have had massages, eyebrow waxing and facials and have loved every service that has been provided.

Thank s to Noelle and everyone for always making me feel special and important for all the many years I have been a customer. Your professionalism is much appreciated and I can always count on Noelle to steer me in the right direction when I ask for a cut that she knows I would not be happy with...honesty is the best policy!!

I would recommend this salon to anyone who wants to be treated with respect and kindness and showered with attention.

A client forever,

Dianna W.

Doesn't Recommend
2.0
over a year ago

I won't be going back - left disappointed and (literally) burned. – Some of the people there seemed like they were regulars & having a good time, but I was not. It was my 1st time there so I came a few min early & feel like I was scolded by the receptionist for doing so. The receptionist seemed annoyed with everyone & when I told her who my appt was with (the name they told me on the phone) she scolded me for having the wrong name. The stylist got there about 5 min after my appt time should have started, and then took another 10 min to get ready & situate herself. She then proceeded to wash my hair in ice cold water and burn me with the straightening iron. The burn hurt really bad and left a large scar that was very visible. She seemed really annoyed & not apologetic. I guess I kept touching it (because it was burning really bad) and she finally sighed & said, ?we have something we can put on that somewhere around here, I can try & look for it if you want?. But it was very obvious she did not want to look for it. The cut I left with was good but only after she kept trying to be done with me and I kept asking for a little different here and there & could she please make the two sides the same length, etc. She didn?t really listen to any of my requests when she was cutting and when she?d ask questions such as ?do you tease it for body? & ?do you curl it under? & ?do you part it here?? I would say no and tell her how I like it, & she would do it her way anyway. Oh, I also felt annoyed at HOW she cut hair? instead of using her fingers to pick up the hair & cutting with the other hand, she?d use 1 hand and scrape the scissors across the back of my neck before cutting. I could feel the sharp scissors scratching my neck & being that I was already leaving with an injury I was really nervous about this.

Like I said, some people seemed happy there? some of the other stylists seemed very friendly to the people they were cutting. But I was practically in tears and will not be going back or recommending this salon to anyone.

Recommends
5.0
over a year ago

Angela is Wonderful – I live in Tennessee where I don't think anyone knows how to cut hair. I moved to Tennessee several years ago from Louisville so I decided to go back to Louisivlle to have my hair done. I decided to try the Atrium Salon and ended up with Angela Ayers - Angela is wonderful. Angela is very personable, knows how to cut, color, and will cut anyway you ask. She will also make suggestions. If you haven't tried Angela then I suggest you do so.

Recommends
5.0
over a year ago

Awesome Stylist and enviroment.... – I have recently gone and had services at The Atrium and loved every minute of it...I had a Facial, waxing and my hair done while I was there....All the girls working there seemed to love their work and you could really tell as they interacted with their clients and other guests I saw there in the Salon..I talk to one lasy who had been coming to the same girl for 5 years now and loved her and what she always did with her hair...first i had my waxing done by Brandy, which I have never had anything like this done before. she made me feel at ease and was actually very good at what she did by the time she was done i had not even known she had started we were so in depth in conversation..next i had a Facial which was so relaxing and really made my skin glow once i was done, I enjoyed it much more that I would ahve a massage, the same girl did my facial and hair cut Savannah....she was wonderful....her hands were so gentle during my facial and my haircut...she did exactly what i wanted and even gave her opinion and what else she though would look good.....i rebooked a appointment to go see both girls again...I felt so welcomed at this salon unlike other larger salons...i will be back and recomend you to go too!!!

Recommends
5.0
over a year ago

Just Great! – I moved to Kentucky a year ago from Virginia. I am very very picky about my hair, how it's cut, how it's styled, even how it is washed. I was highly impressed when I went to Atrium for my birthday (it was a surprise from my husband) the salon was clean and the stylist was wonderful, and the professionalism was outstanding. I can't say enough on how wonderful this salon is. It' is a must try!

Recommends
4.0
over a year ago

Great Customer Service... – My husband purchased Queen for a Day at this spa for my birthday early this year. It was all inclusive. I came to KY from TX a year ago and I believe that it is a quality place to go. I loved the environment. The customer service was wonderful. I am a woman of color and the stylist even did a fantastic job on my hair. I was really surprised. I am a massage therapist trained in TX, the massage was different, but the woman did a great job. I would definately visit again and recommend their services.

Doesn't Recommend
1.0
over a year ago

Horrible – I moved to Louisville from Texas, went to the salon to have my roots highlighted on New Years Eve, I had an appointment at 2:00pm but wasnt in the chair til 3:30pm. A girl Angie did my hair it took 30 minutes. I have long hair so I commented I never had my hair highlighted so fast, said she was very experienced so she was quicker than most. My hair was so hard from all the product she used, I washed it over at home. My friend noticed my crown area was completely untouched. The girl never highlighted it. I called a few days later and told the girl about it. I never went back because I didnt want her to touch my hair again. I had another salon fix it, and been going to that salon since. That was a couple years ago, maybe that girl isnt there anymore.

 

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