Gresham >Beauty > Sunrise Salon Tan & Spa
878 NW Burnside Rd, Gresham, OR | Directions 9703045.511651 -122.441172
Mon-Fri 9am-8pm; Sat 9am-5pm; Sun 10am-4pm
Neighborhoods: Gresham - North Central
I went in to Sunrise Salon last Thursday for an appointment. I arrived 15 minutes early and was told my stylist, Jessica, was running late. Her tardiness caused me to miss a subsequent makeup appointment for later that night before my big event. If I can make it on time and am paying you, you should make it on time as well. I am a cancer patient, and my hair is very important to me, as what little there is of it is grow out from radiation. I explained, very specifically, what I wanted it to look like, and got it cut and colored. After one wash, the color has begun to fade unevenly. The cut is so bad that friends have commented my hair looks much worse than when I went in. It is completely not what I asked for, and when I expressed how much I did not like it and began crying, she started cutting even more off. It is uneven in areas by several inches and much, much shorter than I asked. My partner called the salon three times in the last week, and was told messages would be left for the owner, and that he was the only one who could do anything, and would call back. He repeatedly never addressed the issue. My partner went up there today, to try to recoup our $100 loss so I could get my hair redone, and the owner himself was very unprofessional. He stated the stylist was the only one who could issue a refund, and refused to do anything about it whatsoever. I was instructed to waste MORE time and money and come to the salon again to speak with her personally. He said he has a day job and that this really isn't his problem. I have never been to a more unprofessional salon in my life. At this point, whether the refunds the money or not is not the issue. The issue is that even though he cannot manage to handle his business, I bet he will leave a nasty comment on this review, as he's done on others. That's just sad. Pathetic excuse for a salon. Will be contacting Better Business Bureau, licensing boards, permitting office, and every review site there is. It is NOT OK to chop off a cancer patient's hair against their will and then expect them to jump through hoops and still nothing is done. Disgusting. My hair looks masculine and terrible. I can send you before and after photos if you like. DO NOT GO NEAR THIS PLACE. Totally worth the drive into Portland if you don't want to leave in tears!
Best hair salon ever! I followed my stylist Jasmine here from Hair Masters in Gresham. The salon is beautiful, spacious, and very clean. My stylist was able to completely change up my style to exactly what I wanted and gave great advice on how to get the most shine and body out of my fine hair. I loved being able to ask questions about tanning options and then go to the other side of the salon to see all the options. I will be back, both for hair care and for spray tanning. Thank you Jasmine for the pampering . I feel rejuvenated and revitalized!
LOVE My 20 Minute Vacations! – I really do look forward to tanning at Sunrise Salon. The sales girls are very pleasant, and never pressure me into buying anything that I'm not intrerested in (like at the place I used to tan). However, they are very knowledgeable on the products, when I do have a question for them. They always remember my name, and even ask about things going on in my life. I really would consider these girls my friends! I am a Sunrise client for life now :)
Please know, our friendship is not one-sided! Invite us to happy hour..............we're so there! We don't like high pressure sales ourselves, nor the investable buyer?s remorse. We are so lucky to be down to earth, with a realistic approach to our tanning packages. We have such a great vase of demographics in our clientele, yet they are all so classy and amazing to surround ourselves with. Thanks for the amazing review!
Scam! – My wife made me start tanning with her before our cruise last year. She had to drag me there. Turns out, she was right I loved it. I even tanned after we got back. Then the ladies there gave me a free tan in a big 12 minute bed for my birthday. After trying that bed, I could never go back to the 20 mintue beds now!
I am sure we can guess who this!!! Thanks for your sweet review. Funny how we see you more now than Kathy. You both are amazing peolpe, and we are so greatful to have amazing clients like you.
Best Hairdresser ever! – I have been going to Sunrise since it has opened. Heather does my hair and is the BEST! So glad because they have everything there to offer. It's like a one stop shopping center! :)
Fun atmosphere : talented stylists – I had the worst time finding a salon when I moved to Portland. Now my search is over! They worked with me to get the hairstyle I wanted, and taught me how to do it myself on a daily basis. They have a good size selection of product and the prices are good. If you are unhappy with your stylist, give Sunrise a shot.
AMAZING! – Such a great place, I have been looking for a new salon and have had to go threw some bad hair experiences looking for one, but I have finally found my salon! This place is great, such friendly staff and a great atmosphere. I went in the first time to talk with them about my hair, and they take the time to listen and to talk, they spent alot of time with me explaining what they could do with my hair. SO GREAT!
Sophisticated Suburban Beauty Shop – Sunrise Salon has a fun and friendly staff, many talented hairstylists, and a ton of other beauty related services. My hairstylist, Hilary Jones, always does a great job.
BEST hair ever!! – I Love having fun with my hair. Trendy cuts and bright FUN colors. I could never find anyone who was ever really willing to give me purple and pink highlights! Not only did they seem unfamiliar with where they would even find colors like that, but also nervous about doing something out of the ordinary!!
I live in Gresham and happened to drive by Sunrise and a couple days later I stopped in!
I met with Manuela and was amazed at not only her willingness,but excitement about doing something so NEW,different and trendy!!
I have now had many FUN colors including purple and blue, but also some great "normal" highlights too!
I would suggest Manuela and the friendly staff at Sunrise to everyone!!
Best hair cut by far! – I lost my hair stylist of 8 years due to moving. I was worried about finding another stylist that could do the same work that my other stylist did. I stumbled across Sunrise Salon in Gresham.
The front desk was very friendly and was able to squeeze me in very soon. Manuela ended up doing my hair.It turned out GREAT. She did an amazing job with my color and I have to say that I even like it better then the job my stylist of 8 years did. Thank you so much. I never knew it could get any better. She really takes her time with her clients-at least she did with me ; )
Would definitely recommend her.
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