Gresham >Computers > Agility It Solutions
1033 E Powell Blvd, Gresham, OR | Directions 9703045.498059 -122.420485
Monday thru Friday 10 to 5
My teenager broke her screen and I was expecting to hear that the cost to fix it would be as much as buying a replacement. Agility replaced the screen for $149!! It was a great deal thank you!! Highly recommend!!
Thank you Agility for the free diagnostics on my computer. I am sure another shop would have found a way to charge me for something as simple as a loose cable. You guys rock!! I will come back and see you next time I need anything.
unacceptable work. – I took my laptop in for repairs, which took them two weeks to complete. When I got my laptop back all of the sudden the wireless wasn't working at all. I called them and they told me to buy a wireless card. I finally took it to Max Computers on 162 and Halsey and she found that they wireless component was disconnected.. several screws missing, including the screws that hold in the hard drive. Not acceptable. I will never go there again, and strongly recommend AGAINST anyone going there.
Great techs – I had taken my computer to 2 other places and been told by both that my data could not be recovered and that I needed a new computer. The tech at Agility recovered my data, including important pics. Then they did an inexpensive upgrade and my computer is running great. Thanks guys.
Best computer shop in town!! – I have used these guys for years and they have never let me down. I own 2 of their PC's and a laptop. They are patient with me even though I am a computer idiot. They always explain things in a way that is easy to understand. The prices are always reasonable. I will never go anywhere else!!
Spend your hard earned money somewhere else – I would never recomend this business to anyone!!They are scammers and do not stand behind what they build or sell.Cheap parts that do not last and then charge to fix there crappy computers without a estimate given.Go elsewhere and give someone else your money because Agility will not be as friendly when you bring your computer to get it fixed.
Terrible Owner and horrible CS – Bad Customer Service
I took my PC in for no boot. They call me 2 days later with my pc "fixed" due a power supply proboem. I pay the $ they asked and when I came home my PC was the same way when I left it. I called to complain and the "Owner" Justin? told me that it was another problem because in their shop the PC worked well after changing the Power supply. I asked for my money back and he accused me of trying to steal his "New Power Supply" that they installed...The invoice say they charged me $79 in house labor per hour power suply. A total disatisfaction.
Excellent service – Twice I've called thinking that my computer was toast & I needed to bring it in. Both times they solved the problem over the phone with no charge. Someday, my computer will crash & I won't hesitate to take it to them.
Agility = Used Parts Rip Off Artists – If you deal in used computer parts, you should know that once it is used and past warranty, depreciation should be at about 45-55%. Agility offers a decent selection of motherboards, processors and replacement items that are neither guaranteed to work or warrantied at RIDICULOUS prices. Take for instance today, I was in need for a standard VGA cable. Not too expensive right? $5 at goodwill, $8 at Newegg (includes shipping), Cheap as hell on ebay, and a mere $6 at freegeek(my personal preference). At Agility...... $14!! WHAT!? I could have gone to BestBuy and gotten that cheaper WHICH SAYS A TON. I would have too, if I wasn't in such a hurry today. They also sell USED case fans for $8 a pop!!! DOUBLE WHAT!!!??? If Agility wants my business ever again (for used parts, NEVER for computer repairs) they better price their used parts according to depreciation rather than NEW MARKET value. Bad Agility, you stink for used parts. Its better to off those used parts quickly than have the pile up and get damaged, then sell non-working junk to your customers with a no return policy. Thats just bad business.
If you end up taking your computer for repair and they say it's trashed. Heed my word, DO NOT GIVE THEM THE BROKEN COMPUTER, Instead take it to Free Geek in Portland where they can build a working computer from the working parts and then donate it to schools in need, disabled vets, and other non-profits who can score the Free Geek Grant. Or if they offer you $$ for it, double it and sell it on craigslist, it will get you more cash and it will be a better deal than buying from these greedy computer techs.
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