Toys >Funky Monkey Toys
184 Route 81 Ste SHPNG, Killingworth, CT | Directions 0641941.350412 -72.561144
Poor Customer Service! – My son bought a watch at Funky Monkey using a coupon. By the next day the watch wrist band broke. So the following day, which was two days after the original purchase, my son and I went back to exchange it for something else. My son picked out a different product and as we approached the person behind the counter, she was hesitate to take the watch back. She accused my son of breaking it rather than sticking by the product she sells. The way the watch display is creates a hard crease in the wrist bands. As a result, when he put it on this wrist and tried to fit it properly it split because of the hard crease from the display. Then, upon purchasing the new item the owner wouldn't apply the original coupon. My son was very disappointed, as was I, that this woman offered no customer service. She was the owner! We left extremely saddened and disappointed. Don't go there... they don't care about their customers or stick by their product! It's really sad considering they just moved into a beautiful building. I will never go back!
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