310 King St, Charleston, SC | Directions 2940132.783780 -79.934470
Mon 10:00 AM-6:00 PM,Tue-Sat 9:00 AM-7:00 PM,Sun Closed
Neighborhoods: South of Broad
Poor service; high prices – So, having lived outside of Philadelphia and being used to paying $250-$300 to have my hair done (cut, highlights, lowlights, in-between), I have come to expect the high level of service that this type of pricing demands. Well, don't expect to find such service here. I have been unsuccessful in finding a stylist at Stella for over a year now that can come even close to the quality I could get at my old salon - color was always never quite right, and they never spent enough time on the cut given their prices. On top of that, they were chronically late for my appointments - even when I would call ahead to check whether my stylist was running on time, I would show up and have to wait a minimum of 15 minutes, which, as a busy professional, I cannot afford to do. Today I had an appointment to get my hair highlighted and was running about 15 minutes late - should not be a big deal, right? Wrong! My stylist refused to do my hair. On top of that, the guy behind the counter was rude and throwing me the snobbish "we could care less that you are here" attitude that seems to be a hiring prerequisite at the salon. This was the last straw - I will never use Stella again and will never recommend them to anyone. My advice - go someplace else.
Unskilled, doesn't care – Just before leaving on vacation I went for highlights and a cut, I saw they were an Aveda salon and decided to trust that...bad idea. Ended up with washed out chunky not natural looking highlights. I had to have it fixed somewhere else. My stylist knew I was upset but ignored it and just sent me away.
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