1093 W Main St, Lewisville, TX | Directions 7506733.043890 -97.019684
Monday 09:00 AM - 10:00 PM
Tuesday 09:00 AM - 10:00 PM
Wednesday 09:00 AM - 10:00 PM
Thursday 09:00 AM - 10:00 PM
Friday 09:00 AM - 10:00 PM
Saturday 09:00 AM - 10:00 PM
Sunday 09:00 AM - 10:00 PM
DO NOT DO BUSINESS WITH - RUDE, INSULTING, MEAN AND BAD FOOD!
They screwed up our order, and then FIRED us as customers, refusing to do business with us again - and it was only the second time we ever tried them!
I ordered the family dinner for two, with sesame chicken and pork egg foo young. He asked if I wanted the noodles or vegetables, and I said no, I want the pork egg patties for egg foo young. Seemed to understand it and confirmed both.
An hour later, we got one order of some mush that looked like little strips of red beef in onion slush! I called them, and a young Chinese American guy apologized for the mistake and would send the right order out - although it would be another hour.
All seemed ok, until I opened the order, flipped the receipt over, and found written, "It's you mistake - we no do you business anymore - manager Dragon Express"!
WHAT???!!!! I've NEVER been so insulted by any place before, and this is just unheard of. My husband worked for several Chinese restaurants before, including deliveries, and never saw a customer banned for something like this. It's absolutely ridiculous.
I was thinking I needed to find a better Chinese restaurant before this, since everything is pretty greasy, tasteless and sloppy, but I never imagined this dumpy little place would have such bad business ethics to do this!
Needless to say, I immediately called my bank and disputed the charge - no way they're getting my hard-earned money for insults and inedible "food"! Glad I got a refund!
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