Dentists >Christy Caffey-Earle Dds
3301 Long Prairie Rd Ste 110, Flower Mound, TX | Directions 7502233.030786 -97.071452
Monday Through Thursday 8am - 5pm
Lunch from 12pm - 1pm
Friday 8am - 1pm
I have been a patient of Dr Christy Caffe Earle for over 3 years and she is an excellent dentist. Very caring and I would highly recommend her.
I went here for the felling of my teeth. It was done with great precision and I got the desired results.
They did the deep cleaning well for me and now I feel so light in my mouth...Thank you!!
Our Family LOVES Dr. Caffey Earle! We have been patients of hers for years! The office is up to date, clean, and the staff is friendly. I feel like she explains all needed treatment and has given me options when options are available. The office has always billed my insurance and they are usually dead on when they estimate what the insurance will pay. Rarely have I had to wait. It does happen but the staff has always explained the situation to me. I am thankful she and her staff do not rush to finish a patient that is taking longer than expected. Taking time with her patients is one of the things I love about her office. Recently my son had to have his first filling. He is 4 years old and Dr. Christy was amazing with him. I was so thankful she made what can be so scary for kids such a good experience!!!! I forgot to mention that my family actually comes from out of state now! We can not find a doctor her caliber where we live now! I'd say you will be hard pressed to find an office as awesome as this one!!!
HORRIBLE CUSTOMER SERVICE – My family and I have been going to Caffey-Earle every since they opened their doors. In the last 6 months, the customer service has been appalling. I received a bill for $25 for a "missed visit" for one of my children. I, nor my husband, made the appointment. My husband and I both called and spoke to the billing department. They had a MAJOR attitude, and did not care that we did not make the appointment. They also could not tell us who made the appointment. Every question we had was answered with an "I don't know." The fact that we had four members of our family that have been patients forever, and the fact that we had never cancelled nor been late to an appointment didn't matter. The $25 was owed...and not only that, was a threat to send it to a bill collector was added to it. I do not mind paying $25 when I owe it, however, no one made the appointment. When my husband went into the office to pay the fee and terminate our relationship them, he was told that both kids had appointments this month. WOW! We never made those appointments. Apparently, they automatically set up your childrens dental cleaning appointments without your knowledge. They call to advise you of the appointment on your telephone, and when they receive no response, they charge you for the missed appointment. My husband and I have never scheduled our kid's appointments during school or our work hours. We always need later appointments. BEWARE OF THIS DENTIST. Unfortunately, a good dentist lost four patients today over a $25 descrepancy.....UNREAL.
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