Cleburne >Wholesale Women's Clothing > Brides & Beyond
16 E Chambers St, Cleburne, TX | Directions 7603132.346838 -97.385875
I shopped for my dress at Brides and Beyond and am very impressed with the selection. I didn't expect much from a small town store, but I was surprised at all the great gowns they have. Anna helped me choose the perfect gown. She was very patient and helped me choose the gown that looked the absolute best on me even though I had a really hard time deciding. She even helped me find great accessories to match just right. She's really good at what she does and I'm really glad I went to Brides and Beyond. I can't wait to wear my dress.
HORRENDOUS CUSTOMER SERVICE – I WILL NEVER recommend OR use this Bridal shop in my life. I would give NO stars if possible. I went in to get fitted for a dress- it didn't even have to be the same style, just the same brand. And the lady (I believe she was even the owner) got me a size 12, and I walked out and was like...."ummm can I try something smaller, like a 4, 6, or an 8" and I tried explaining to her that my friend lives in Houston and is purchasing the dresses, and I just need an idea of the fit. She was like "you are NOT allowed to try on my dresses." "You are using me." I was completely appaulled at the LACK of customer service. She then starts accusing me and being completely RUDE, when I then said, "soooo I'm guessing you don't want referrals?" BUSINESS IS EARNED. This is a small town, if you don't treat your customers, and EVEN those who might just be potential customers right YOU will lose ALL your business. I will NEVER recommend this place to my friends, nor will I ever use this company again. I've lived in Cleburne my whole life, and I have never been treated this way in my ENTIRE life!! DO NOT SUPPORT THIS TYPE OF BEHAVIOR WITH YOUR BUSINESS. Go somewhere else....
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