1409 Lexington Rd, Richmond, KY | Directions 4047537.769045 -84.312236
Can't believe he is still in business – I don't know how this guy is still in business. The wife and I used Kenny Caudill Photography regrettably. The engagement pics went well, and the actually wedding day went fine. The poses they use are average and very dated but otherwise working with Kenny Caudill Photography was good up until the day after the wedding. We paid promptly and received the worst service I have ever experienced. It was well over a year before we receive our photos. Phone calls and email were ignored. I just ended up knocking on the front door every Saturday until I finally received our photos. I thought I was going to have to take Kenny Caudill Photography to court. Finally he provided what I paid for, but with error. The photo book that I bought had my first name misspelled. I didn’t want to deal with this guy ever again so I said heck with it. I see similar complaints and he has a record with the BBB. Don’t use this guy.
RUN AWAY!!! – First of all, they sent me a huge packet along with a CD of all my pictures, so that I could design EACH page of our two photo albums. That didn't appeal to me as I'm not the profession photographers they claim to be and feel THEY should design the albums based on my picture selections. I had to decide the layout of each page, the size of each picture, and make sure it all flowed properly. A daunting task and was more stressful than planning the wedding!! But worse than that is once I sent everything back to them, I couldn't get a returned phone call for MONTHS regarding my wedding albums. For a while I called and emailed every day trying to get my albums back. EVERY DAY. And not once did they call me back. This went on for nearly a year. I really didn't think I'd ever have any wedding pictures. I finally recieved an email about when I could pick up my albums and wasn't offered the slightest explanation or apology. It was a nightmare. If you don't want to take my word for it, check them out on the Better Business Bureau's webiste. I wish I had!!
not so good – Wedding Aug.31 2008 No Engagement picture to announce... No Wedding Picture to announce, No CD ,No..Nothing..30 days from being 1 year &&& still NOTHING!!!!!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Kenny Caudill Photography on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.