Houston >Roofing & Siding > Remedy Inc
21925 Franz Rd Ste 402, Katy, TX | Directions 7744929.801961 -95.753929
Professional – I was very impressed with their work. Thanks for an excellent job and a wonderful new roof!
Roofer for life... – We contacted Remedy Roofing after several other roofing companies had been out to our property and were not successful in working with our insurance company to get all repairs approved to be completed. Remedy Roofing got our insurance company to approve our claim right off the bat and did a wonderful job in completed our roof, gutter and interior damage that IKE caused us.
I would recommend Remedy Roofing and their team to anyone in the market for a roof replacement.
Horrible customer service – I first called them on October 1st and had to leave a message. Aaron Leago called me back that evening after hours. I said I needed a bid on my roof and the insurance adjustor was coming Friday. Aaron said he couldn?t come out until Tuesday October 7th, 6 days later, at 1:30pm. On Tuesday, Aaron shows up at 12:45 while I?m in the middle of a conference call. I tell him I?m tied up until the scheduled time of our appointment. He asks how it went with the insurance adjustor. I told him it went fine, but I still want a bid. He then takes off. He does not answer his cell phone or any voice mail messages. I even stopped by their offices on Franz. He wasn?t there and the secretary tried to call him and he didnt answer.
I still haven?t heard from him and frankly, have no interest in doing business with Remedy now. Unless Aaron has a chance to get you to sign a contingency, he couldn't care less about your business and he will treat you accordingly. This is some of the worst customer service I?ve received.
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