210 Big Run Road, Lexington, KY | Directions 4050337.99895 -84.527785
Neighborhoods: Open Gates
The service was quick and pain less. My Bath tub drain was draining extememly slow. Now it's back to normal.
Service was performed promptly, and dispatcher and technician were courteous and competent. A leak developed after initial service, but was repaired early the next morning. My address: 409 Larkwood Dr., Lex., Ky I would rate my experience as 4 stars.
Easy set up for service call. Tech was on time and very nice. I had a fixture to install and he took care of it. Only draw back, a little pricey.
Called at 9:30 a.m., technician arrived on-site before 11:00 a.m. The technician, Russell Adkins , was extremely polite and friendly. He went to work immediately and had my clogged kitchen sink cleared in about 20 minutes. He even cleaned up after himself. Outstanding job. Will definitely use Roto-Rooter again if necessary!
We called in Lexington Ky and they were there in an hour. The man was very nice and helpful. We had a clogged drain. He took his time to make sure what the problem was. He let us know up front about the cost and several options. He wore protective covering. He left us some chemical for the pipes. Great service highly recommended
I needed a plumber in lexington and contacted Roto Rooter. The young man that came was very polite and did a wonderful job. He even cleaned up after himself before he left.
Roto Rooter Fixed the Clog but... – I called roto rooter to clear a clog in my kitchen sink. I tried a 25' snake and couldn't reach it.
Roto Rooter was out within an hour and got to work. They used their 50' snake and removed a lint ball 45' down the line. The worker was very clean and used covers on his shoes while walking through the house. Also, he gave suggestions on things to do to help avoid the situation in the future.
When he left, I placed a bucket under the sink trap just in case it leaked again. I'm sure glad I did, today I pulled the bucket out and there was water and curdled milk in it. I went and checked and the worker had not tightened the collars on the trap. This caused a slow leak. The problem was easily fixed by tightening the collar on the pipe, however, this could have been a very smelly and wet issue in our basement below if we had not caught it.
All in all, the Roto did a good job on the clog, but made a slip up on the drain. We all make mistakes and I'm sure it's not a regular occurrence.
Drain Line – We have a drain pipe in our basement that has stopped up in the past creating a wet mess. Called for peace of mind. Brian was there within the time I was told. Very personable, easy to talk to and very knowledgeable. He got right to work and explain what was going on what needed to be done. Cleaned out the pipe and took his time in doing so. Told me how to keep it running clear and provided treatment liquid. I had him investigate a couple of our toilets to find what needed to be done to make them flush better. Brian was very careful during his work and cleaned up as he went along. Great job Brian! I highly recommend this Roto-Rooter. Will use them again if we need to.
Great response time and very helpful – My husband and I were greeted with a seemingly random overflowing and gurgling toilet one evening around 10pm. We called Roto Rooter and they were at our home within half an hour. The technician had to run a line into our home from the clean out pipe outside. The clog finally gave way after about an hour of working at it. The technician also inspected our other drains and the piping in our crawl space. He advised us on why our drains are clogging (old and corroded piping) and how to minimize problems until we're able to get them replaced with more modern materials. All in all, very helpful and didn't charge us a premium for the call being so late, which I was a little worried about!
What a life saver! – I called Roto-Rooter because I had sewage water backing up in my garage. They offered to come out that night at midnight but since I live in a townhouse complex I figured my neighbors would not appreciate the noise. The plumber, Brian, came the next morning and went through the options with me. He explained the process in detail and kept me up to date during his time at my house. Brian was super efficient, friendly and even did some cleanup for me. I would certainly recommend Roto-Rooter to anyone in the Lexington area. If I need service in the future they will be my first call!
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