Katy >Neiman Marcus Last Call
5000 Katy Mills Circle Suite 321, Katy, TX | Directions 7749429.775746 -95.80937
M-Sa 10am-9pm, Su 11am-6pm
Neighborhoods: Katy Mills
Very out of character for Last Call – I'm surprised to read this negative review for Last Call. I live 40 miles away, but make it in every month or so when I'm motivated by a good sale. Sometimes I don't find anything that suits me, and sometimes I hit a total jack-pot...like the St John lemon yellow dress I'm wearing right now that I got for 80 percent off of retail. Is it this year's model...no....but it's a well made classic and I'll wear it for years...and only 200.00! Many of their items are made for the outlet, but I've definitely seen some of my Neiman Marcus buys (regrettably) sell for less than I paid for them on sale at the dept store gracing the racks. My experience with customer service has always been quite positive...though check out can be slow. Don't let one bad apple spoil your whole experience....and shy away from the designer duds in a 6....I'll be scanning this rack!
Snooty – While buying a dress for my daughter, we went to check out and the clerk was very condescending towards both of us.. She swiped my card wrong and said in a snotty manner, "it's declined" and handed it back to me. I told her to to swipe it again, that I had just used it, and she got upset and said "I'll even enter it by hand if you think it will help". Naturally it went through, but how rude!! We'll never shop here again!
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