9701 Dessau Rd. Suite 805, Austin, TX | Directions 7875430.3540534973145 -97.6718521118164
M-F 7am-5pm, Sa-Su Closed
Neighborhoods: Calhoun's Corner
Best place for window repair. – When someone broke my window at my home, Glass Doctor team put me at ease with prompt, courteous service that was delivered with professionalism. Mike and Karen helped to make Glass Doctor a top-notch organization in my mind, and I am proud to refer my friends and family for all their “panes”!
Austin's best glass repair – Our van was stolen in Austin recently.The culprits broke all windows and mirrors (among other things). We had no idea where to go for help in the repairs, since we weren't familiar with the city. And no real idea of what to do to get everything fixed quickly.
The crew at Glass Doctor were helpful with their recommendations for a garage and a body shop, and were so understanding of our need to get the work done quickly. They even took the van to the garage for us and replaced the windows there so the service guys could make repairs on the rest of the vehicle at the same time! What could have taken 2 or 3 days was done in just one, thanks to Glass Doctor's coordinating.
I would absolutely recommend Glass Doctor to anyone! They are some great people!
Excellent Customer Service – I broke a window at my house that ended up being double paned and energy efficient = special ordered glass instead of a quick fix. When I called Glass Doctor they had someone out within an hour to look at it. Because the glass had to be special ordered, the super nice Glass Doctor attached a piece of scrap glass to cover the hole until my window came in. Once the new window came in they installed it quickly and it looks like I never had to break into my own house in the first place!
While the Glass Doctor was there installing my window I mentioned off-hand that I also was going to need to get my windshield replaced due to a crack. An hour or so later I got a call from Mike Shanahan, co-owner, to give me a quote and asking me how he could help!
I highly recommend Glass Doctor of Austin for all your glass needs. Every one on staff is friendly and helpful and they do great work. In addition their prices are very reasonable. Thanks again guys!
Great Experience – I used Glass Doctor of Austin to replace a broken window in my home. I shopped around to other glass installers in Austin and found that Glass Doctor had the best warranty and offered same day service. The technician was very polite/knowledgeable and arrived on time (I was told he would be there between 2-4 and he arrived at 2:30). I would strongly recommend Glass Doctor to family and friends, was very impressed with the over all service provided by this company.
Editorial Review – Nationwide glass repair chain offers full-service mobile windshield repair and replacement; commercial and residential glass available.
Glass Doctor Austin – I called Glass Doctor when I had a rock chip turn into a massive foot-long imperfection. I made an appointment for them to come to my home from 1-5pm the next day. I went to school and returned home to find a message from them. I had to listen to it 3 times because it was so hard to understand the guy. I left him a message to call me back and never heard from him. When 4:40pm rolled around, I called the girl back that I had initially talked to and she said that he had come by in the morning when I had told her specifically that I would be in class. Her excuse was that her manager was the one who makes up the schedule and she wasn't there. She then went on to tell me that her installer was already way down south and he wouldn't make it back to Round Rock today. I informed her that he could either come do it today or not do it at all. I told her that it was poor business the way everything had been handled. She told me there was nothing she could do so I told her to cancel my appointment and I would take my business elsewhere. She said ok fine and that was it. They were rude and unwilling to accomodate me even though it was there error. I would never recommend them to anyone.
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