Austin >Dry Cleaning & Laundry Services > Deluxe Cleaner
4601 Southwest Pkwy, Austin, TX | Directions 7873530.239412 -97.831762
Neighborhoods: Oak Hill, East Oak Hill
This Cleaners is the worst in Austin, Texas – My wife brought in a custom-made, very special baby bumper worth $120 to this cleaners for cleaning. After we had paid, she noticed when she got home, that not only did they not clean it, they discolored the whole piece. We showed the front-desk people another piece of the baby bumper to compare and contrast with the ruined piece. After I explained to the owner that we had it cleaned once before by ANOTHER dry cleaners with no problem, the owner refused to accept responsibility, even cutting me off in mid-sentence before listening to any refund suggestion. Unfortunately, my wife had already paid for the piece. Therefore, I am writing this to warn you that this cleaner:
1) does a terrible job of cleaning (btw, several of my pants had random spots after the cleaning)
2) they are extremely rude to their customer base
I am thinking about suing this cleaners.
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