Austin >American Blue Diamonds
11066 Pecan Park Blvd. D-409 Showroom B, Cedar Park, TX | Directions 7861330.4684085845947 -97.8035659790039
Neighborhoods: Lakeline Mall
Provided by CityGrid
1. Laser welding to sizing so you do not have to see solder line. 2. Watch battery changed when you waiting 3. Watch and jewelry appraisal service including polish, Rhodium, identify stones and metals, and taking picture to document your item. 4. Laser welding to fix your eye-glass frame 5. Computer Aided Jewelry Design - "You sketch it, we make it."
The best customer service, best price – We wanted to spend only $1,000 but we wanted a nice diamond engagement ring. The owner worked really hard to find one fit our budget and it was very beautiful 14KW gold engagment ring with a decent round center with all diamond accent delicated set on two sides of the ring. The owner is very educated and professional. Her husband is an American guy and he is very nice, too.
The ring must be size down to size 4 (very small) and the owner had it done for us in one hour free of charge. Other store would take us one or two weeks to do the same job.
Thank you very much and we will be back.
Best design and service – I went to the store with my sweat-heart and found this store has lots of bridal designer rings. I was very picky and we went to shop all around other jewelry stores in town but nothing I would want to wear for my life! It took me many times to visit the store to try on and to eliminate multiple rings charming me to possess. The owner was very patient and explained to us in very detail. Finally, I got a beautiful bridal set with diamond with the price well fitting to our budget. I could not ask for more than that....Highly recommend for everyone...
Warning Fraudulent – No refunds! You get overcharged horribly for a diamond and it has numerous amounts of flaws. Mrs Linh is the owner of this store and she lives there. She will help
ensure that you will dig yourself in a hole and cant get out or help from others. She will say that she has class in 5 min or you are being hostile after you demand honesty and retribution. The only thing she will do for you is trade you a diamond for the one you have and it has to be twice as much for the upgrade which you already have paid twice as much for the original.
Great experience! – I visited Linh's store this week to see if she buys gold. I cleaned out my jewelry box a few weeks ago and had some old and broken pieces that I didn't want/need anymore. From the moment I walked in the door I was greeted with a smile and both Linh and her son Huy were very professional. I was impressed with the rate she paid me per gram. All items were tested directly in front of me and I was very comfortable with the entire transaction. I will definately return to their store for future jewelry needs!
Very Attentive – I had the solitare diamond replaced in my engagement ring and Lynn was very attentive and answered all of our questions. She took time to explain the different diamond qualities to us and was extremely patient while we made our decisions. Thanks for great customer service!!
GREAT Customer Service & HUGE Selection – Lyhn the owner/operator is very nice and she really knows what she is talking about. She was willing to work with me when my finances took a unexpected hit. Her customer service was always helpful and she went out of her away to make sure that my wife and I found what we wanted.
Her selection is huge and you can find fine jewelry at her shop that you won't find anywhere else in Austin. I would highly recommend American Blue Diamonds to anyone that is looking to find fine jewelry at a great price, with great customer service.
PURE CRAP!!!! – Don't know where to start. Too much to list. I'll keep it simple. DON'T GO HERE!!!! Lihn writes her own comments because her shop is so terrible. She a rude, lying, condescending, did I mention lying? Woman.
Very Bad, Need to Stay Away – The place smells so badly. A kid crawling around crying. the owner is rude. Deceptive! If you were lured my her deception, I adivsed you to go to BBB and report it. Buyer beware!
Dont be fooled - over priced, horrible service, a rip off – Dont be fooled by the fake reivews. They are written by the owner. Check the spelling, and notice that each one clearly has the owners name. The owner is rude, pushy and gets mad if you dont want to spend 10,000 on a diamond.
The place is a total rip off. We had been looking a an engagement ring for a couple of months and stopped in this place because we live nearby. It was awful. First, there was a baby crawling around on the floor and had sick on the carpet. Second, the entire place smelled like dead cat. I am not kidding! Third, the owner was very , very pushy , rude and kept trying to steer me toward certain rings She got irritated when I didnt like them and wanted to try on more. This is a huge decision for me and I'm sorry if I need to try on more than 3 rings styles to see what I like! She showed us incredibly overpriced diamonds, like a 1 carat M, I1 for 13k. Ridiculous. She wont even let you wander around and look, its "sit down. you sit down."
We made the mistake of coming back because we saw a ring we liked on the ad outside the store. I asked to see it and then asked some questions about size and color because we were considering a custom ring. She was so pushy my boyfriend got mad and was ready to leave, but then she actually told us that since we are just looking, and probably wont buy a diamond from her, " I dont have time for that". RUDE RUDE RUDE. She not only lost a customer she lost referrals. HORRIBLE. I will never go back and will tell everyone I know not to go there. Unbelievable!
Go to Bluenile and compare the prices. We found our band at americus diamonds. It had a good price but we got the center stone from bluenile and had them set it. At Americus they will show you a hundred rings and they are very patient and not pushy at all. Very professional. I think they realize its a huge purchase and not one made lightly, and I appreciate that.
Amazing customer service – Lin who is the owner of American Blue Diamonds actually sent me two rings to compare and paid all the shipping and insurance for both of them. I was able to compare both rings and choose the one I wanted for my wedding ring. I will continue to use American Blue Diamond as my only jewelery store even though I am thousands of miles away!
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