263 Pine Ridge Lane, Stillwater, MN | Directions 5508245.054835 -92.837087
In response to "Gregjen's" comments, everything was resolved to their satisfaction and they continued to use our services for the remainder of the 2013 swimming season.
In response to Mr. "CFryeF" - This person lost their argument with the credit card company and was basically told he was accurately charged for "services rendered". He continues to write his frivolous comments on any customer review website he can find. I will gladly offer to any potential client a list of over 700 satisfied customers and provide you with as many positive references as you need in order to assist you in making the correct choice for which company to use for your swimming pool services.
If you look at our BBB Rating, Pool Products Direct has an "A" rating.
Don't charge for services customers never ask for and get some customer service skills!
I cannot agree more with the previous tip! The owner Todd Wilson basically attacked us in multiple emails and refused to speak with us after he wrongfully completed service without notifying us or having us place an order then charged our credit card without any approval to do so! I will also be lodging a complaint with the BBB! Beware of this so called business!
Brush up on your customer service skills - never seen a company owner rudely attack his own customers the way this one does! Don't waste your money or your time on this place! Find a reputable pool company. (Check out Better Business Bureau's online complaints to see how he insults clients).
p.s. Hey, Wilson, the words "everywhere" and "elsewhere" are not spelled "ware." That implies an item, as in housewares. If you're going to write business letters, you should have an idea of proper spelling. Or implement the use of spellcheck.
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