99 Willow Bnd, Minneapolis, MN | Directions 5542845.053951 -93.365696
Mon. - Thu., Sat. - Sun. 10am - 10pm;Fri. 10am - 11pm
Neighborhoods: Robbinsdale - Crystal - New Hope, Becker
Great Food! – We usually take it to go. The staff is quick and friendly. The food is always good. Only downfall is every once in a while it will be seasoned a bit too spicy. Suppose it depends on the cook at the time.
RIP Good Authentic Mexican Food in the Crystal Area – I've been dining at El Loro in Crystal since it opened probably around 5 years ago. I've also dined several times at El Toro in Robbinsdale, it's sister restaurant. Both restaurants used to be so good with fresh, delicious Mexican food made with quality ingredients. Unfortunately, things have degraded over time. Portions have gotten smaller, things aren't so fresh anymore, and the past 3-4 times I ate at El Toro, I got sick. But that's a different restaurant . . . .
I ate at El Loro on a Sunday night. Besides lacking service, we got a partially uncooked shrimp on our parillada platter (it was grey on the tail, which all good cooks know is an egregious error). Can we say foodborne illness? I also got a softshell taco melt in which the cheese was not melted at all. I could still see the individual shreds. The tomato I got was mealy and the guacamole was dry/brown in spots. The white dipping sauce for the chips looked kind of old, since it was kind of congealed on the top. There was also water on the sides, which made it look like it had separated.
Like I said, the portions have gotten smaller over time. The parillada, which is $25, used to be huge! So much food! It has definitely reduced in size, which is disappointing considering how much it costs. That coupled with the lack of freshness in the ingredients really disappointed me.
Even if these problems hadn't happened, there was still icing left to be put on the cake! I had a coupon for $5 a $25 or more order. When I went to the register, it took the man a while to ring it up. I was wondering what the problem was. When I got the receipt to sign, it was almost $2 more than it should have been with the coupon discount. I asked him about this. He told me that the deduction he put in was really $3.50 because the restaurant gets taxed for all of the receipts, even coupons. He also said that it costs him $500 every few months to print the coupons and advertise them. I am sorry, but a $5 coupon is a $5 coupon. I was really irritated! That tax money and the expense of printing coupons is the restaurant's expense, not the customer's. There are so many people who don't notice this bait and switch. I can't believe someone would do this to their customers, most of which are probably loyal (not anymore!). This whole affair was just wrong and unethical in my eyes. I know it's just $1.50, but it's just wrong! (Also, don't ignore the added taxes on YOUR bill because of the lesser coupon deduction.)
A "bad" economy should not be a scapegoat for deceiving customers and lowering the quality of food and service. El Loro and El Toro have gone from being my favorite restaurants to my least favorite as of right now. I can't say I will ever be back to either one again, and that is unfortunate.
Amazing value, authentic Mexican and nice staff. – I have very impressed by this restaurant now three times. Each time, they offered very good service, great food and even better values. I will definitely be back many times. I would definitely recommend their shrimp nachos, the portions of shrimp are unbelievable and the shrimp is delicious. Also, their margaritas are hard to beat. Try it out, you will love it.
My family loves it! – My family has trouble agreeing on where to eat... but the whole family LOVES El Loro!
The food is good, and the menu has a lot of variety, so you can really get what YOU want. The wait staff is friendly and helpful. El Loro draws all kinds of families: Mexicans, Asians... Swedes :D
I highly recommend this place for a couple OR a family!
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