Tanning >Planet Beach
10915 Baymeadows Rd, Jacksonville, FL | Directions 3225630.216046 -81.517504
Neighborhoods: Southeast, Deerwood
In January of 2012, I contracted with Planet Beach on Baymeadows. My job was on that side of town, however I changed jobs (on the opposite side of town) but still continued to pay my contract of $65.00 per month even though I didn't go to the salon but a handful of times. Once my contract ran out, I was never contacted they just continued to charge my account on a month to month basis, when I called to cancel they told me I needed to give them a 30 day notice and no manager would be available for 2 weeks. Maybe I am wrong, but I feel that since I fulfilled my contract even though I didn't visit the salon they could cut me a break and not charge me the $65.00 for the final month, but instead they demand that I come into the salon to cancel in writing and then pay the final month of $65.00. I have literally paid them $1,495 for approximately 20 tanning sessions. I am just disappointed in the customer service and will not recommend their store.
Very Friendly Staff – Planet Beach at Baymeadows has the friendliest people working there. I called and they invited me in for a complimentary session. When I arrived they were very friendly and showed me around and explained the various level of tanning beds and the mystic spray tan. I was so impressed and felt so comfortable that I signed up and I look forward to going as often as I can to relax for 10 or 15 min. It has truley been a wonderful experience!!!
don't call for pricing – I called to price their tanning packages and they don't discuss pricing over the phone which is ridiculous and pompous for a business like a tanning salon.....so they will never profit from my money and I am a regular tanner that has alot of regular "tanner friends" ...sooooo later!
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