8570 Rampart Rd, Jacksonville, FL | Directions 3224430.192486 -81.763948
Neighborhoods: Southwest, Argyle Forest
Our experience with Country Custom Tile was great. Rick came out and gave me an estimate and explained everything in detail. Rick also made time to meet me at the tile showroom, answered all my questions, helped me to place the order and went out of his way to make sure that everything was correct. Rick and his helpers were at my house to start the installation when agreed and did a beautiful job. Rick and his team were very professional and cleaned after themselves daily. My experience with this company was great. I will definitly recommend country custom tile to all I know. I have actually already referred them to my neighbor and they did a great job on their house as well. Like i said, great experience.
This is not very funny. I dont know who you are or what your problem is with my company. I also dont know what you are talking about when you are saying that no one answers the phone or they say it's the wrong number when answered. I dont always answer the phone as I work, but there is a message that states that you have reached our company and that if you leave a message we will call you back. I have been in business here in Jacksonville for many years and have had the same phone number for over 12 years. Let me say this, if anyone interested in a quality tile installation will just call the number and see for yourself. I can also provide many references that you can contact yourself. I stand behind my work and I can definitly prove it. I would love to find out who is writing these false reviews and I will make every effort possible to do so. As I stated, this is nothing more than lies and I have had the same company name and phone number for many years and i'm extremely easy to reach.
Company is a rip off. I will not recommend you to sign any contracts. Ricky H. What contact do we have for the company. Every phone I have called there is no one answering or they are saying wrong number. Please be careful people.
Beware of this company!!! – Mr Hersey and his unprofessional team of constantly changing workers damaged our toilet, baseboards and shower faucet. They were always in a rush when they were working on our home. They never arrived when they said they would and they always left early which lengthened the duration of the install. Mr Hersey was polite at first, but quickly became rude. If we had any concerns about the tile he became very defensive and aggressive. After he was paid in full...he left our home a complete disaster. After my wife and I cleaned up our home, we noticed several chipped tiles around the house. When we called Mr Hersey and asked him to replace the tiles...He said "No...my warranty does not cover chipped tiles" He also stated that he was done with our tile job and the he would not come back because my wife and I were nothing but a problem for him! Shocking...that someone like Mr Hersey can be allowed to get away with treating people this way! Be careful if you choose this company. Mr Hersey will take your money and run.
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