CenturyLink Store

(321) 274-9975 | View Website

3030 E Semoran Blvd Ste. 192 And 194, Apopka, FL | Directions   32703-5909

28.670336 -81.453289

Open Hours

Mon. - Sun. 24 Hours

 
Computer & Internet Services, Cable Internet, Wholesale Telecommunication Equipment  more

More Categories: Wholesale Burglar Alarm Systems, Telephone Companies, Telephone Service, Telecommunications, Word Processing Systems Consultants, Internet-Related Services, Internet Search Engines

Payment Methods: American Express, Discover, MasterCard, Visa

Neighborhoods:

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CenturyLink Store

From The Owners of CenturyLink Store

CenturyLink is more than local phone service. Save on services for high speed internet, data, networking, satellite TV and more.


Reviews for CenturyLink Store

Doesn't Recommend
1.0
over a year ago

Bad company! – I worked for Centurylink in customer care for almost 2 years it’s truly a terrible company.

Centurylink does not have a dedicated customer care department it’s a sales department.

Centurylink looks at the calls to customer care as $$$$ signs. They looked the other way when

top sales associates slam accounts with products and services. If you weren’t top in sales you

are treaded like dirt and always threatened to be fired if you didn’t meet sales quota. People

would get fired on a weekly basis and the training classes which we called our replacements were

constantly churning out new agents. I’m shocked they don’t get giant fines for over billing. To

give a couple examples for the state of Florida during the full year of 2011 when a customer

went on vacation mode they didn’t get the discount unless the customer called in every month for

it and when they came back from vacation the system would charge them a $53.00 connection fee.

Another example when a customer calls in to add a call feature the system auto charge the

account a $53.00 connection fee as if it is new service. Centurylink was aware of these over

billing problems and never fixed them. I would give thousands of dollars a month in credits

because of the dishonest over billing. These are just a couple examples of many! You know you

work for a bad company if you won’t even subscribe to their service. I started to look for a

better job when I received my first write-up for falling short meeting quota I had 89.10% and I

need 90.00% to goal to meet quota. I’m happy to report I no longer work for Centurylink as they

are paying for me to look for another job via unemployment. Two weeks after being fired

Centurylink is downsizing because sales are bad and the call center I worked at in Altamonte

Springs Florida is closing on June 1 2012 and everyone is being fired. I can’t say I feel bad

for the supervisors! You should stay away from this company at all cost!

 


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