3660 S Ocean Dr, Hollywood, FL | Directions 3301925.990132 -80.119067
Mon. - Wed., Sun. 11:30am - 10pm;Thu. 11:30am - 12pm;Fri. - Sat. 11am - 12pm
Neighborhoods: Hollywood Beach - Quadoman
Horrible Horrible Service – We had a horrible experience with Nikki Marina's brunch. I made reservations for a large group three months in advance. I felt nervous about the reservations because the hostess I called never took my credit card number for confirmation. So, I called to confirm the reservation a few days later and was told I had no reservation. I then called to reconfirm my reservation a month later and was put directly through to voicemail. I left a voicemail message and no one returned my call. A woman called to confirm my reservations the day before our reservations. I said yes, we would be attending. The day of our reservation someone called to confirm our reservation 10 minutes before our reservation to confirm. I did not get the call as my cell phone was off. We arrived on time for our reservation at 12:30 and were told we did not have a table. Furthermore, the hostess was extremely snarky and rude. I explained that I had confirmed our reservation on four previous occassions. We caught all of this on video if interested it's on youtube. Furthermore, I called management to complain and was assured that my husband's credit card would be credited for our bill - which never happened. At least they called me back after I sent a letter of complaint, but don't promise something and not follow through. Management is obviously the problem at this place. Just would never want someone else to be treated as badly as I was treated.
Overpriced mediocre food; slow service; rude servers – This restaurant is connected to the Westin Diplomat hotel. The menu appears to have some interesting and attractive selections. For example, we ordered the sangria beef appetizer, and two entrees (a unique salmon disk) and the Nikki Marina Salad with grilled chicken. The food and drinks took an exceedingly long time to arrive. Meanwhile, our waitress (who was clad in a white uniform with crop top shirt ) gave us a very curt/rude treatment. She scarcely said anything to us except ?okay? after taking our order and, when presenting the bill, a short spoken ?thanks.? The food itself was nothing remarkable. My salmon was a bit salty and not very flavorful. My wife?s ?Nikki Marina? salad was, as she put it, worse than the airport concession salads in Ft. Lauderdale. It was 90% lettuce with a few scraps of chicken thrown in. She could barely eat it.
Overall, take your money elsewhere and try some of the places down on Hallandale (Padrinos, Thiras). Those are better.
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