10707 S Roberts Rd, Palos Hills, IL | Directions 6046541.696555 -87.817050
Tuesday: 10:30am - 8pm Wednesday: 10:30am - 8pm Thursday: 11:30am - 8pm Friday: 10am - 5pm Saturday: 9am - 4pm
Man in a Salon – I dicovered Fueled about 5 years ago. As a guy a going to a salon I feel right at home. This place has perfect music and the talent to do my hair and keep my eyebrows tamed. I get so many compliments. this place could easy be found in NYC. I love the whole expereince. The staff is nothing but kind and willing to answer my questions or grab me a great treat. A lot of thought is put into every decision made at Fueled. The staff is high spirited and are natural borns at what they do!!
Bad haircut, rude staff – I'll preface by saying I've never gone back to a salon to have a cut fixed or to complain about a service, and I've never had an account online to write reviews. However, after being so disappointed with the service and professionalism at Fueled, I am writing this.
I first went to Fueled after numerous positive reviews online and from associates, as well as from the Groupon offer.
My hair is naturally straight and I've been getting essentially the same haircut for 5 years or so. Not a difficult cut, but I go places that cut my hair well so it "sits" nicely without much effort in styling. My stylist and I perhaps miscommunicated, because after she cut my hair wet, she told me "well, I normally cut straight hair dry with different scissors". She then, thankfully, straight ironed my hair (after blowing it out- not how I style it...) and tried to "mend" all the places that looked choppy. I went home thinking "maybe this won't be so bad once I style it MY way instead of HER way, and if it doesn't work out, they can always fix it right?" Wrong.
I called the salon and through a few more miscommunications with the receptionist and owner, I finally was in contact with the owner after failing to meet her to get my hair fixed. This place is 30 minutes from my home and 30 minutes from my job downtown- a bit out of the way.
She started off in a very condescending and derogatory tone, and as I tried to explain my situation she actually said things like "listen, sweetheart, no one complains about haircuts here" and "alright, sweetheart, get your story straight". Excuse me?
I finally knew I'd rather get my hair fixed elsewhere. I have a friend at another salon and had a consultation before I tried to contact Fueled, but they said that even a quick haircut repair would run around $50. I didn't want two expensive haircuts to fix one. I assumed Fueled would spend the 10 minutes necessary to cut my hair evenly, since the haircut is choppy with blunted edges and asymmetrical. The edges of the layers dont blend in with the rest of my hair- it looks as though it was cut with children's scissors. I've asked friends for opinions and they all insisted that I go back to get it fixed because it doesn't look right, but after being interrogated and basically talked down to by the owner, I asked for a refund to go elsewhere.
Fueled- if you pride yourself on professionalism I beg you to listen to your customers. Just because some one has cut hair for 15 years does not mean they do not occasionally have a bad haircut. I am happy for my refund (which I hope to receive soon to cut my hair elsewhere).
Talking down to me was extremely rude and condescending. As a professional in healthcare, I daily interact with patients and staff and I have never talked down to someone with "listen here, sweetheart".
lovelovelove this place! – Fueled is all heart! I've been coming to this salon for about 4 years from a strong recommendation from my neighbor. We both live up on the north side and make the trek to this cool suburban spot. I am so grateful my friend referred me to Fueled because my hair has never looked better! Not only do they have the most skilled staff, they are THE absolute sweetest too! Exceptional service like theirs is hard to come by, which is why i only go to them! Every time I walk into the salon, i am treated like a million bucks, not to mention i look like a million bucks after i leave! ;)
Found: retro cool salon in 'burbs minus the attiutude – I spent most of my life, looking for a stylist that a I could connect with about my hard to manage hair. I finally found her at Fueled salon. I love the fact that it's not a corporate salon and that its family owned by 2 sisters! How cool is that! I totally feel like they treat everyone that walks through their door like family
After a thorough personalized consultation, My stylist has the inate ability take everything we have discussed and make a beautiufully awesome haircolor and haircut, EVERYTIME! I LOVE LOVE my Gorgeous HOLLYWOOD HAIR EACH AND EVERYTIME! I have sent countless people to the salon when they compliment my hair and they have all had an equally exceptional experience!
I also love the atmosphere of this little salon in the 'burbs, cool like northside Chicago and feels like a little party atmosphere always fun treats and great beverages always being offered(love the hot chocolate!)
It's Urban in a Suburban World! – Having moved here from New York, I can honestly say that N.Y.C is in second place when it comes to hip, eclectic haircuts. Fueled is definitely in 1st place. In fact, I feel Fueled is the place making the trends happen. My friends back home in N.Y.C compliment me every single time! This is not your typical salon...I promise you! Fueled also has a strict policy that only rockin haircuts walk out the door!
The best thing that could happen to you and your hair!!! – Fueled is the best place to go to get your hair colored, cut, etc..! The girls always know exactly what you want and they make you beautiful!!! After your visit from Fueled, more people will approach you than ever before, true story! You always have a great experience at Fueled and the stylists are bootylicious, (alil somethin for the male customers)!! When you go out, you won't need any money because you will look so hot from your haircut, you will get free stuff! Fueled is the Best thing that could ever happen to you and your hair!!!
Good Vibes – Love the karma, it feels like home. I also love the energy and professional work. It's like Cheers!
Everyone is so nice, friendly, and positive! Love them all at Fueled!
I love the Fueled scene! – I love coming to fueled because of the special treatment, kindness, & love from all the wonderful people especially Kristina. She is professional and knows exactly what to do. Every customer feels important & well feed!!: ) The personal care & touches such as Christmas gifts are so special. Each person at fueled feels like family & they always are so positive. I laugh a lot because the attitude is very contagious. I love Fueled! They are the absolute BEST!
?I?d like to thank the Sundance film festival? and Fueled Salon? – As a theater performance major I cannot stress how vital killer hair is to my show. The love and trust I have for the talented girls at Fueled won?t be found anywhere else! I was turned on to Fueled by a recommendation, because for years I was looking for a cool, energetic, reliable, and professional place to get my ?metro-guy? haircut. Wherever my life and career take me, I will always have the security and professionalism at Fueled.
Best of the Best...FUELED an urban driven salon gives a stand-out performance – Best haircolorist: FUELED an urban driven salon-the haircolor is so vibrant and shiny and worth every penny
Best hair cuts: only at FUELED an urban driven salon- you'll have hot hair, that you can acutally dupliate at home!
Best people to spend time with: everyone at FUELED an urban driven salon. I feel like I'm part of their really cool family when I'm there.
Best Beverages: FUELED an urban driven salon-my favorite is the the iced mocha expresso!
Best Desserts: only at FUELEDan urban driven salon- Homemade chocolate hazelnut biscotti is out of this world.
Best guily pleasure: the cool cofffee tablebooks at FUELED an urban driven salon-my favorite is "How to Flirt" and "30 things to know before you turn 30."
My advice is go there soon and so there often it's one of those special experiences that you just can't get enough of.
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