11269 Perry Hwy Ste 220, Wexford, PA | Directions 1509040.621361 -80.055103
BEST STORE IN THE PROM INDUSTRY! – This store is amazing! They have dresses other stores would only DREAM about having! They are high class gowns that i would like to see my daughter in, but they also have something for everybody! Dresses that are sold out all over the world, OEE has!!!! Its incredible! The girls who work there are nothing but nice and patient and they sure do know their stuff! They are all knowledgeable and know what dress looks great on each individual girl! They are wonderful there and I have been a participating prom shopper here since 2005! I love you guys!
Horrible Customer Service! – I would NOT recommend this boutique when shopping for your formal wear. I have had nothing but attitude from the buyer from the beginning when promised that an alteration would be done within a week and coming home with a sensor still in my daughters dress! The icing on the cake is that I took a Sherri Hill dress I bought there to the dry cleaners and it is completely ruined! When I called the store I was told (by the buyer) that they never recommend dry cleaning on any of their gowns and they will NOT refund me for ANY amount. I explained that the tag inside the dress clearly states that it is cleanable and she said "Oh well! We aren't doing anything! " hung up on me! SAVE YOUR MONEY!!!!!!!!! DO NOT DEAL WITH THESE PEOPLE, YOU WILL BE SORRY!
Customer Service Look it up in the dictionary Enchanted Evening employees/management. If you can't be nice to customers you need to find another business to be in. After how we were treated at your store we went to another bridal store and ended up spending $900 at your competition. They were everything your staff was not- helpful, nice, patient and NEVER rude. If they had negative stars you would receive them from us.
amazing bridal store – My daughter and I went into one enchanting evening to look for a bridal dress. it was wonderful!! We were welcomed by the employees who showed they were truly interested in making our day special. I highly recommend this shop!
Amazing Homecoming Experience! – I am a senior at Pine Richland this year, and i have come to One Enchanted Evening for the last five school dances. i have had an amazing experience every single time. the racks are always full of dresses of all styles. finding dresses in my size isn't always easy, but the sale associates working are there to help. i was there for almost three hours, and i was started to get frustrated finding nothing i loved. one of the girls working, Stephanie, came over and asked me a few questions. within a minute, she had eight dresses for me to try on. i bought the first one she gave me! the selection is wonderful and the girls are so helpful. if you are ever looking for a dress, this is where to go! i can't wait to come back for prom and see what they have to offer!
The best bridal shop in all of pittsburgh!!! – As soon as i walked into the store. I was greeted by Donna. She made me feel so comfortable. The store was very clean. Wide selection of dresses. While trying on the dresses they made me feel so comfortable like ive known them my whole life. I would recomend this place to anyone who not only wants to feel comfortable , wants a really good deal on the wedding dress of your dreams. Ask for Donna she is the best!!!! I give One enchanted evening a A++++ A defient 10!!!
One Enchanted Disaster – Our experience was a ride. First the dress was ordered in the wrong color, then reordered again in the wrong color, then they said it would take 2 weeks to come in it took 4 1/2 weeks, then it was only a week til prom and they never knew when shipments were coming in, let alone when they opened, they told me 10 on Monday and they didn't open up til noon. Once shipment came in they told me the sewing lady would be in a 4 the following day, got there she doesn't show up til the next day. Talked to owner after leaving 15 messages only after my mother handed her the phone to take my call and she was the most dispicable person I have ever encountered. She was rude, ignorant, very unprofessional and refused to take any of the blame. So we didn't get it altered there, brought it home and the zipper broke. That was the last straw. I would never recommend or go to there again, and it is a wonder they are still in business. Wish there was more I could do to deter other people from going there.
READ REVIEWS...HORRIBLE!!!!!!! – This place made my wife cry, the owner told me to "F-Off" and took us for every penny of our budget. They sold my wife a size 6 when she was a 0 and charged us 100's in alterations. Once they get your money your in trouble. I can't understand why this place is still in business. Please call me and I will tell you the entire story. 724.504.9840
Beautiful gowns and great service!! – I don't understand the negative reviews about OEE. I purchased my daughter's wedding dress there and we had nothing but a delightful experience. The gowns are beautiful and much more classy and pretty than a lot of places. The prices are very good also. We stopped in right before Christmas without an appointment. The staff was busy, but agreed to see us. They gave us full attention and were very kind and professional. Donna was super helpful, letting my daughter look and try so many different gowns. They were not all "pushy" and my daughter also tried the crystal headband, but there was NO pressure for buying it, it was just to see what it looked like with her gown. The store was recommended to me by my supervisor that also bought her daughter's gown there. They also had a great experience. I recommended it to co-workers and friends and some have bought their daughter's wedding gowns there and have nothing but nice things to say. Also, I called several times to the shop with questions and was treated great and they let me make payments without any pressures. OEE is A++ with my daughter, myself, and friends. We thank the staff and Donna for making the big day even more special and beautiful. I would go there again without any hesitation.
Absolutely Awful Do Not Ever GO!!!! EVER!!! – I've been there twice, and both times it was absolutely awful. The first time was for my senior prom. I bought my dress from there because the one I found was gorgeous. But the service was awful and the people ridiculous. They don't allow you to take pictures or tell you the style numbers of the dresses. They only write them down for in store use, so you can't go anywhere and ask for the same dress. They even change the style numbers to their own internal numbers on the dress tags. So anyway, even after the horrible service, I purchased my prom dress from the shop. When my dress came in, it needed about a thousand alterations. It had very intricate detailing around the bottom with only about a 4 inch section of fabric separating it from the floor. SInce the dress needed to be hemmed, they decided to hack at the bottom of the dress to shorten it. Of course, I was unaware of all of this until I got the dress home once all of the alterations were finished. The bottom was jagged and uneven, including the 3 layers underneath it as well. It was awful!!!!
So why did I go back? Well, I had been looking at wedding gowns online and found this gorgeous Maggie Sotterro gown I loved. I called all around, to every bridal shop in the area, no one had the dress I wanted to see. So reluctantly I made an appointment to go try the dress on. When I got there, the women were awful. They were of no help whatsoever. It was my first time out looking for a wedding dress, but I thought maybe they were supposed to at least offer suggestions. Nothing! They made the day anything but enchanted. It was awful. Just stay away!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of One Enchanted Evening on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.