Florists >Petals In The Park
630 E Chester Pike, Ridley Park, PA | Directions 1907839.879124 -75.313351
Neighborhoods: Ridley Park
I would never use this florist again. They were recommended to us by our venue for our wedding. In all of our discussions with them my wife emphasized that she want white, yellow, and blue in the flowers. The florist suggested that Blue Limonium would give her the light blue color she desired. On the day of the wedding the flowers arrived and I noticed that there was no light blue, instead there was a lot of dark purple.
When I called them I received the rudest treatment I could have imagined.
First, Steve told me that I and everybody in my party at the church was wrong and that the flowers were in fact blue.
After I pushed him on this, Steve told me that my wife had specifically requested Blue Limonium.
After I told him that this was a lie, Steve told me that he'd been trying to contact my wife by e-mail and she never responded.
I told Steve that this was highly unlikely and later confirmed this to also be a lie.
Next, Steve told me that we'd only paid for 12 center pieces and that we had 15 he was now demanding to be paid for these.
To be fair, this was true. We did end up having more tables than we initially thought. However, when I called with a concern he did nothing but lie to me and blame me. He never apologized, he never offered any kind of explanation, he simply lied, berated me, and demanded money, on the day of my wedding.
I never raised my voice to him or spoke rudely, however that is all that he did.
This wasn't some underling, Steve is the owner.
I will never use this florist again, I will never recommend them to anyone. Avoid these people at all costs!
My fiance is currently in Afghanistan. Twice he has ordered me flowers from Petals In The Park and we will NEVER use them again. The first time they came the day after they were supposed to be delivered, then for Valentines Day...they NEVER arrived. He had to jump through hoops from the Middle East just to cancel it and get his money back. We used 1800Flowers, and they were the only company to offer an apology. This florist is the worst, and while planning our wedding, I will make sure to let everyone know how horrible their service has been.
Delivery Lost and Delay in Refund – I ordered flowers to be delivered locally and the flowers were never delivered. It took three phone calls and over one month for them to refund my credit card. They aren't very customer service oriented. I plan on using another local florist the next time!
Gorgeous Flowers and Amazing Service! – I was referred to Steve with Petals in the Park by a colleague. He has a quaint shop in Ridley Park (I think he is moving stores). Steve is great to work with. He listened to my likes and dislikes and delivered his promise on every point. The quality of the flowers were wonderful. And the price value is amazing. I work at at hotel in the city and my centerpieces were of equal or better value than any florist, such as the infamous Ten Pennies, that I had ever seen in our ballroom. The flowers were so beautiful and of such high quality that they lasted for days. The bouquets showed up out of nowhere in my hotel room and were delivered to the hotel with no issues. Steve is a wonderful person to work with and his floral design skills are incredible. Definitely use him!!
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