Ambler >Food & Dining > Bridgets Steak House
8 W Butler Ave, Ambler, PA | Directions 1900240.153684 -75.224040
Mon. CLOSED;Tue. 5pm - 10pm;Wed. - Sat. 11am - 2:30pm;Sun. 10:30am - 2pm
Great Steak – We had a blast and the food was awesome. It was my niece Rochelle's B-Day and we were celebrating. Everything from the veggies and tasty mashed potatos with the skins was great. Service was first class for us except they kept getting my niece's name wrong, which was really funny. Nice inside and out, live music on some nights
A loyal Customer Lost – I was a loyal Bridget's customer for 3 years, recommending them to everyone. But after a celebratory dinner was ruined by poor service – NEVER again. I ordered my steak Medium (red center with pink surrounding). My fiancée ordered medium rare. I asked the waitress if they still ran red (per past experience) and she said yes. So I felt confident ours would be as ordered or redder. They both arrived, however, clearly overdone (pink center with gray surrounding). No big deal – you send it back and it’s corrected, even at Outback! To my horror, the steaks were brought back by a manager because the owner wanted us to know these were THEIR definitions. 1) Not according to everyone else and 2) if your staff says you run red than certainly not 3) I have ordered it almost every time I have come with no issues and 4) This is a $36 steak at an upscale restaurant. How dare they send back a returned order? After 10 minutes of frustration with the manager, who was clearly stuck in the middle, I had it. With dinner and celebration clearly ruined, we asked to pay for what we had consumed and left.
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