580 Broadway Ave, Cleveland, OH | Directions 4414641.393977 -81.538540
If you spend the time to read through this review, it will give you a very good idea about the integrity of the individuals who operate Northeast Auto Gallery (NEAG). I purchase all the cars for our extended family which means that I usually purchase 2 cars per year and usually they are purchased sight unseen via internet purchases. So, I have dealt with many different dealerships over the past 20 years. I purchased a 2001 BMW 740i with 101,000 miles from Eric Bartko, of NEAG, sight unseen, in the fall of 2012. Prior to purchase, Eric did a very detailed and descriptive “phone” inspection of the car. Based on that description I purchased the car at an excellent price. NEAG arranged for shipping to North Carolina and the car arrived within one week of purchase. The car greatly exceeded my expectations and Eric’s description was very accurate. At somewhere below 500 miles of driving, the car lost its reverse gear. I filed a claim with the warranty company but the claim was denied as they felt the defect was the result of a slowly deteriorating transmission piston seal, and based on the condition of the seal the damage was a pre-existing condition that had been slowly developing for some time. It cost $2,200 to have the transmission rebuilt. When I notified NEAG about the defective transmission issue and the cost of the repair, and the warranty claim denial, they provided $2,000 towards the cost of the repair. This type of service, with an emphasis on the satisfaction of the client after the sale, just doesn’t happen very often in the used car business. NEAG most likely lost money on this sale but still followed through to make sure the product they sold reflected the quality of service they provide at their dealership. I highly recommend this dealership and I will certainly be checking their car inventory when it comes time to purchase another car.
Don't go here!!! This owner lies and will do anything to sell a vehicle. I went to look at an F-150 there In Oct. 2012 and he told me it was clean, never been in accident and everything was running perfectly as it should have. I got it inspected at liberty Ford and the head mechanic told me to stay away from this dealership, and I agree. the truck had extensive poor body work done, been in an accident, leaking oil, all bad fluids, engine was almost fried, and at one point it had been almost submerged in mud or water!! That truck went right back to the N.E. Auto Gallery and so please don't go there! I feel really bad for whoever buys that F-150, it is a mess, and i would not trust any other car on the lot. Go to Liberty Ford, I went right back because a salesman showed me a truck while I was waiting and went back to make a deal that day. I pid a tiny bit more but at least I know they won't sell me GARBAGE like that other place!
We shopped around for a while until we found exactly what we wanted at Northeast Auto Finance, a great car at a great price. Northeast Auto Finance took very good care of us from start to finish. They addressed all our questions. All necessary maintenance on the car was up to date and it had a clean carfax. This dealer is deffinatly at the top of my list for our next vehicle purchase!
Very Happy Customers! – We recently purchased a Mercedes C240 from Northeast Auto Finance. The vehicle was in excellent condition inside and out. We drove home 350 miles, the vehicle ran great. Very happy with the purchase! The staff was very professional and easy to deal with. Thank you Northeast Auto Finance. We would recommend you to our friends and family.
Very happy with our purchase! – We bought a Honda Civic from Northeast Auto Finance. We are very happy with the purchase. From the first phone call until the day we came to get the car everything was very smooth. Would buy from Northeast Auto Finance again. Thank you!
Just as described!!! – My wife and I were shopping for a vehicle for our daughter. We wanted something safe, reliable and for a good price. We went online and found a nice looking Honda Civic at Northeast Auto Finance. It was a great deal compared to other similar vehicles, so we drove from KY to purchase the car. It was just as described! We are very pleased with the dealership and our purchase. Thank you!
Thank you for my new car!! – Eric and Mila,
I want to thank you for making my car buying experience so much better. Before I looked at your company, I was frustrated with Dealership
Verry Happy! – I am very pleased with the vehicle I purchased from Northeast Auto Finance. They did everything possible to make it a pleasant experience for me. I would definitely buy from them in the future!
Thank you Northeast Auto Finance! My wife and I have recently purchased a vehicle from Northeast Auto Finance. We are very happy with the purchase. The entire process from a test drive to signing paperwork went very smooth and easy. The staff at this dealership met all our needs and answered all questions. We would definitely recommend Northeast Auto Finance to anyone who is looking for a great deal on a nice vehicle!
We would shop here again. – My wife and I began looking for a newer vehicle about a month ago. We had a few models in mind and we had a specific budget. We ended up buying a Nissan Altima at Northeast Auto Finance. They had a nice selection of vehicles in our price range. Before the sale our vehicle was detailed and looked gorgeous! We've definitely had a great experience!
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