Bakeries >Sugar Kneads
432 Atlanta Hwy, Suite 107, Loganville, GA | Directions 3005233.849312 -83.916478
Unprofessional, rude, and poor quality! – I ordered a cake from Sugar Kneads (the very 1st time I had ever ordered from a bakery). It was for my daughter's 9th birthday. The girl who took my order seemed to be new because she kept asking questions to the person in charge. I specified chocolate cake with chocolate buttercream icing with white swirls. The girl even repeated the order back to me. When my husband went to pick the cake up nearly a week later the day of my daughter's birthday party, it was white buttercream with white swirls. It looked like a wedding cake! When my husband informed them of their mistake, they claimed it was not their mistake, argued with him about it, and said if they added anything to what was already done, it would be an extra charge and he would have to wait a while. I was so disappointed with their lack of professionalism and accountability. To top it off, the icing was hard and didn't taste fresh at all. Don't waste your money at this place. Rude, unprofessional, and poor quality! When your special day is ruined because of them, you will completely regret it!
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