9504 Highway 5, Douglasville, GA | Directions 3013533.724076 -84.762265
Mon - Sat, 9am - 7pm; Sun, 10am - 6pm
What A Terrible BusiNESS ?!?!!! – I've patroned this store for three years, buying pricey hair weaving products and hair,(thousands of dollars by now 3.5 yrs later). I have never been so humiliated in the course of a routine business transaction as I have here! I asked to exchange a pack of hair that was the wrong color. I was asked to step aside after having waited online, after dealing with the (purchasing customers) the cashier asked me to see my receipt... after a long, rude verbal chastisement about exchanges, she called the other location 10 minutes away ( There are 3 in Douglasville operated by the same @$$%*!#$) sent me to exchange there at which location I was spoken to like a second class citizen yet AGAIN! Before being told He would not be exchanging my merchandise because he didnt like the condition of the packaging ( apparently there was a label or sticker missing) that he insisted would complicate resale. No Customer Service! Ridiculous Sale Policies! Over All A Very Nasty Demeanor @ all 3 locations! Go to US Beauty on Fairburn instead! Much better encounter!
Very Rude! – I have been a customer of Sunny Beauty Supply for four years now and have spent hundreds of dollars there. Today I asked one of the women working there for help because I have recently dyed my hair and wasn't sure what would match. The woman quickly pointed in the general direction of what I was looking for, turned around, and hurried away. I grabbed what I thought was what I needed but when I got it home, I realized it was the wrong color. I knew the policy was once something was opened it isn't returnable but I thought maybe, just maybe, they would make an exception for one of their regulars and do an exchange. I went back to the store just an hour later and not only was I not able to exchange the item but the woman yelled at me that
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