Kent >Automotive Sales & Services > US Engine
8504 S 228th St, Kent, WA | Directions 9803147.397917 -122.225766
Run, don’t wake away from this business. I wish I had taken the time to look at reviews before I purchased a longblock engine from US Engine Inc. Feb 2, 2014, also doing business as Lake Washington Boat Center. Living in the NW I drove over to picked up my marine 350 GM from them. When I tried to assemble my parts I found the crank end bolt hole would not accept a bolt to install the harmonic balancer. I called them and was told to use a 7/16 tap to chase the threads, I did but bolt hole was sloppy. I returned the engine to their shop and I watched as they installed the harmonic balancer. It seemed to mount up okay. When I returned the engine to my garage to finish the assembly I was mounting a oil splash guard on the bottom end when I found a main bearing bolt backed out about a half inch. This would have really done a job on the engine after about the first twenty minutes. I checked all the rest of the bolts which seemed torqued okay. I put the engine in my boat at the marina and when I got around to hook up the exhaust system I found the head exhaust port for the #4 cylinder had been completely eaten away and one little bead of weld had been run but did not make a complete continuous surface for the flanges to mate to. This would probably leak after a few months if I used it.
Well, the owner, Mike Corsen, of both Lake Washington Boat Center and US Engine Inc. Has no respect for his customers or the warranty they peddle.
Stay away!!!! The "warranty" Is not worth half the price of the paper its written on, The owner "Charlie" does his best to blame everyone else for whatever the problem might be.
Buyer Beware. Do not purchase a motor from this company. Their warranty has so many loop holes and conditions it is worthless. Bought a motor from them, first one didnt even run twenty minutes, returned it and 3 weeks later finally got motor back, with the same old oil filter on it. The filter had metal in it, along with metal and paint flakes in oil pan and throughout the motor in addition it has been bored .060. Charlie Silver the owner refuses to give a refund and will not speak to you on the phone. He hides behind his email. He is a liar along with all his staff, especially his brother John. Look up Complaints against US ENGINES on the internet, its quit a eye opener. 32 complaints against them with BBB in past 12 months.
RIP OFF – They have a warrenty for life be cause they don't stand behind it anyway. If you purchase it has no warrenty. Nothing is there fault. Anything that can happen to a motor will be your fault therefor your warrenty is now void. THEY WILL RIP YOU OFF...
TERRIBLE EXPERIENCE MUST READ!!!! – BOUGHT A 383 STROKER FROM THEM, THEY SAID I COULD CHANGE MY 350 MAG JUST NEEDED A HARMONIC BALANCER, MY MECHANIC PUT THE ENGINE IN AND IT HAD A TERRIBLE VIBRATION, THEY TOLD MY MECHANIC TO CHECK ALL THIS STUFF AND THEN DO A COMM P CHECK. EVERYTHING WAS FINE SO THEY HAD HIM PACK THE ENGINE UP TO SEND BACK. THE FREIGHT COMPANY BUSTED THE TOP OFF MY ENGINE, AT LEAST THATS WHAT US ENGINE TOLD ME. THEY SAID THEY WOULD PAY MY MECHANIC IF IT WAS THERE FAULT. THEY NEVER TOOK BLAME BUT RETURNED THE ENGINE AND THE VIBRATION IS GONE. NOW THEY WONT PAY ALL THE EXTRA WORK MY MECHANIC DID. CUSTOMER SERVICE WAS TERRIBLE AND THE WARRANTY IS A HOAX!
excelent customer service – bought a set of heads last week (cores only) and was let out the door without paying until I was sure they would work for my application. I agread to pay when satisfied. Thisn kind of trust in customer service does no exist any more. Very pleased. Thanks
"Total Rip Off!!!" – Avoid US Engne at all costs! This place doesn't stand by their warranty, nor do they care about cutomer relations. They shipped a motor with plastic straps holding it down. The motor fell of the pallet during shipment. Broken roker arms, bent push rods, and who know what else. Engine ended up failing after it was repaired, and they wouldn't stand by the warranty.
bad news --bad people-crooks -liers-rip off – sold a marine engine that did not run--said that all problems were cause by my mechanic .kept engine core and never returned my $1000.00 deposit. Worst experience I have had .This owner should be in jail.
Me too man. After a year of issues with these clowns, I'm back where I started and out $3K.
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