Hoboken >Business Services > Black Dog Photography Incorporated
610 Newark St, Hoboken, NJ | Directions 0703040.736937 -74.038894
BEWARE – I found BDP through a listing on a website. I liked the name and it intrigued me. I go to their website and start reading about their wedding photography and it started out sounding good and then I suddenly realize that this is all sounding so "canned" and who did they buy this marketing lingo from--on "How To Have The Most Magical, Romantic, And Emotional Wedding Day Of Your Dreams!" and the "7 Secrets To Having The Wedding Of Your Dreams!"
The purpose of the marketing lingo is for you to believe it's their own words--that you're getting an "emotional" photographer, one who knows "this" and who knows "that." HOWEVER, if you Google 7 Secrets to Having the Wedding of Your Dreams, you'll find DOZENS of other photographers using the same exact lingo! Including that photographer friend, Chuck, whose former client, Sharon, had her house burn down. But she took the "Emotional Family Photographs" from her wedding with her (even though she almost went up in flames). One of the photographers who purchased this lingo even changed the story to be his own and how Sharon called him, Derrick, and told him the story.
Point is, if a photographer can't sell you on a display of his pictures and appeal to you in his own words, you decide if you want to use someone like this. Good luck finding a sample of their own work on the BDP website. The pictures on the side of the webpage are not theirs. I did some digging on Google and found an index of their photos and honest to goodness I can understand why they don't have them published on their website.
Horrible at Event – Stevens Institute of Technology paid Blackdog to take pictures for our formal event and print out the pictures as party favors. Not only did they refuse to print out pictures for people towards the end of the night but also decided to eat our catered food they did not pay a ticket for.
When asked to please print out pictures for people who did not receive them they just responded with "we will put them on the site and you will have to pay". You know after eating our food and drinking our alcohol, you'd think they'd be a little more reasonable.
But nope. Avoid these people, they're class-less and unprofessional.
Black Dog is WONDERFUL – I know Black Dog Photography and have used them myself and know others that have used them and all have had great experiences.
Black Dog Photography review - don't recommend – I wanted to share with you an email exchange I've had with Black Dog Photography. It was pretty unprofessional on their end, and I wanted to make sure others understand who they may end up doing business with. (That said, we know this may have been limited to one individual, and one bad apple doesn't necessarily represent the bunch.)
First, some background -- my fiance and I are having our wedding in literally a year. We really want to find a great photographer, since we know it's one of the "permanent" elements that we'll always look back on. That said, we're not blessed with an unlimited budget, so our approach was to reach out to a few photographers, learn about their packages and their pricing. That way, we didn't waste anyone's time who might be beyond our budget.
We contacted Black Dog because it was included in our venue's list of vendors. We contacted them by submitting some information via their website. We received an email response from them, with some generic information about their packages. Since we were only interested in day of coverage, an engagement session and getting our photos on an CD or DVD, we asked them for a custom quote. The response we got was that they could provide us with a custom quote, but they preferred that we meet with them first before cutting out all of their products.
The person who wrote that also mentioned something about their $1000 off coupon. At that time, I thought she just had us confused with another couple, but now looking back on it, she might've been trying to make a snarky joke. Anyway, I responded to her email explaining why we were looking for a quote first. To that email, I received the following response:
"I can send my high school intern to shoot your wedding for $1500, but you may not like what you get.
I'd be willing to bet that you are a savvy, intellectual, ivy educated, NYC professional, kind of guy. You're a pro at setting goals and achieving them. In fact, you've probably over-achieved nearly every expectation that anyone has ever set for you.
So now you're engaged and you're planning a wedding. You need to hire vendors for the wedding, so what do you do? Of course, you send out an RFP to all of the wedding vendors in the area!
That would be perfectly logical if you were looking for a new web hosting company or a new copier. But we're talking about hiring an artist to document your wedding day (one of the more important days in your personal life).
How many times have you been married? Where did you learn about wedding photography? A website? Some free wedding planner you got in the mail? Bride magazine?
If photography is really important to you, you should meet with several photographers, some more expensive that others. It's the only way for you to know what your budget should be.
My time is completely irrelevant. It is my job to meet with you about your wedding. In fact, I enjoy meeting people.
You have 365 days until your wedding. There's time for you to meet with several photographers. Start with me, we will sit down and go through your RFI."
I was in disbelief when I read this email. Not only was this unprofessional, it was way over the top. I have great respect for artists, and if this person was more interested in learning about what I was going for, rather than trying to get me into the office for a consult, then she would've learned that pretty easily. Instead, she ends up sending an insulting email. No reasonable person can expect that tone to entice a prospective client to pursue a working relationship further.
Anyway, sorry if this is kind of long. I'm sharing this story because people who act like this should have their actions known.
(I've left the name of the contact at Black Dog off this post so as to keep it non-personal. However, if you're interested in who was involved so that you can avoid her, contact me and I share more details with you.)
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