921 E. Broad St., Fuquay-Varina, NC | Directions 2752635.592384 -78.783083
M-F 8am-8pm, Sa 9am-8pm, Su 10am-8pm
Terrible customer service, prices too High!!!! For almost everything in store, smh
I just came from the Staples in Fuquay (Sunday morning, approx 10:00 am) to get 5 pictures printed from a flash drive. I was told it would be at least a one hour wait, that she was swamped.
I am upset because it would have taken a max of 2 min for her to locate the pics on my flash drive, and send them to the printer. Now I will have to go to Office Depot to get this done and alter my gift wrapping schedule.
I would recommend getting this poor gal some help so that you do not lose other customers in this economy as you have me.
Disgruntled old customer
Awful customer service, rude & unprofessional management – Awful customer service ... Prices at this store seem higher than they ought to be on several items I've priced - also the attitude of the employees has been poor on almost every occasion I've been there. On one occasion I bought a monitor there and the employee displayed an awful attitude when I chose not to buy the extended warranty and told me it was a bad decision.
I can find better prices on Amazon, probably better customer service also. As a local business owner, I don't appreciate the chilly reception I always receive here.
Updated on 1/26/2012:
There's an employee here who always offers to help me when I go in. He's one of the first truly friendly employees who work at this store. I went in today, and he again offered to help me and promptly helped me find what I needed. A minute later, I hear the manager in the front of the store yelling at him publicly in front of all the customers for not doing his job correctly or finishing a job she gave him to do. First off, she could have done it somewhere else privately and not where the whole store could hear (I was near the back and could hear every word of her yelling) and secondly - he's one of the only people who works in this store that acts friendly! Sad that this is the best Fuquay has to offer for office supplies ... they need a major customer service overhaul. Keep the employee and fire the manager.
rude management – the manager Beth "Nyce" (at staples in fuquay on main street beside walmart )is anything but nice shes a rude and disrespectful human being she needs to get her head out of her ass and start respecting customer service and remember that the customer is always right. she questioned me about a return and basically told me i was lying. she got an attitude w me and she lectures her employees in front of customers. she has no respect for no one. she literally thinks her sh** does not stink. she thinks she can embarrass people and get away with. i asked the cashier why no one will turn her in and the cashiers response was that if they go to HR about anything they cut their hours. something needs to be done about this there is no need for someone to be scared to come forth and tell whats happening because their manager punishes them. when will the manager get punished.
With seemingly endless rows of computer programs and desk organizers, this super stocked superstore is an office-supply fanatic's paradise. Whether the patron is a soccer mom checking off the supply list for her 2nd graders first day to a businessman working the 9-5 daily grind, shoppers of all kinds head to this supply-named retail store for all things office. Ranging from standard office basics like classic spiral notebooks, neon stacks of Post-its and boxes of ballpoint pens to high-tech computer accessories, super-comfy chairs and office décor, Staples has got it--and it's probably on sale. Rounding out this one-stop office-supply shop is the in-store EasyTech and Copy & Print Centers. Hey, that really was easy.
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