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Worst customer service.
Went to this salon because it is very close to where I live. When I walked into the shop, an asian man greeted (or didn't even talk) to me and took my name on a paper and went away without saying anything. Then after a while a stylist came out and called my name. She asked in a muffled voice what I want. Then she didn't even utter a word for the next 5 mins and said that the haircut was over. Didn't even care to ask if I liked it or not.
Pros: Not so costly
Cons: Everything else
Stylist didn't listen to anything I said. My experience was less than stellar, to say the least. I understand the concept of "you get what you pay for" but blatantly not listening to a client is outrageous. I came in for (verbatim) "a little, tiny trim on the ends and to get long bangs cut" An Asian stylist (can't remember first name--last name Nyguen--or something close to it) was going to cut my hair. He cut off about 3 inches of hair (I wasn't even really stressing that--I thought--hey, maybe I needed it). He then said he was finished. I then asked him, "where are the long bangs I asked for?" "Ohhh, you want bangs?" to which I replied, yes, I would like long bangs. I showed him where I wanted them cut. The words "below eyebrows?" came out of his mouth to which I responded "yes." A minute later, there I was with short bangs ABOVE my eyebrows. I now have that "special" look and there is nothing I can do about it. He didn't listen to a word I said. I will never, ever go back.
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