Cary >Appliance Repair > Just Right Appliance Repair
744 E Chatham St Ste L, Cary, NC | Directions 2751135.790780 -78.766916
Boy, these guys know their stuff. They were a bit late due to other appointments and offered a small adjustment to the bill as compensation. They diagnosed and fixed the problem with my dryer in about 1/10 the time it would have taken me. The amount of experience shows here for sure. Very highly recommended. It has been a while since I've been this impressed with the competence and knowledge they showed.
These guys are trusted professionals – Joe knows his business and does it well. He has an extraordinary amount of experience. He was able to quickly diagnose and repair my washing machine. He prices are fair, and his work is quality. I highly recommend Just Right Appliance Repair Service.
Washer Repair – When I called Just Right I spoke directly with Jo who repaired my washer. He asked questions and diagnosed the problem over the phone. He was also able to give me an estimation of cost based on his analysis. He arranged to arrive on the same day of my call and when he arrived he had all the parts he needed to repair my appliance. He showed me the parts he was replacing, and also found that another part needed replacing. He did this repair for no additional cost. The entire repair was $125. Parts and service were covered for the same cost as a service call without parts from Sears. Jo was a pleasure to work with, very nice, and also witty. Just Right Appliance repair is a good name for this company. My service was just right!
Much better than sears repair service – I saw the two glowing reviews for Joe, owner of Just Right, and decided to give him a try. I needed the seals on my dryer replaced. I had called sears and told them to send the correct seals with the repairman but when the repairman called to say he was on the way I asked if he had my seals and he said no. He also said it would cost close to $300 for the seals and labor to replace them. His quote for the two seals was much more expensive than even the sears parts direct price. I told him to not bother coming out. I then called Joe. He was very friendly and we discussed the problem. He knew exactly what was wrong, how to fix it, and gave me a price quote of $150 including parts and labor. He offered to come out the same day but it wasn't an emergency so we scheduled it for two days later. He was early (!), quick, and explained why the problem occurred and tips on how to prevent it in the future. He also cleaned around the drum when he took the old seals off and vacuumed out the insides at no charge. Overall a great experience. Joe works on all appliances and I will call him again! Highly recommend!
Just Right: – I called Just Right based on first review. The owner began by diagnosing over the phone (which is key to me; most repair shop do not do this). He was quick, knowlegeable (I picked his brain about a few other minor problem appliances which he quickly diagnosed and wrote down serial #s to come back and fix) friendly and trustworthy. His diagnosis was correct. He fixed it quickly and even showed me how to maintain the appliance so the same problem would not arise again. I will definitely trust (being an important word with repair companies) him with all my future appliance problems.
Good, Simple, Honest Service For Me – Had a freezer that was not keeping internal temperature low enough. Called "Just Right" at 9 PM. Joe D., the owner answered from his home phone. Sounded like he was relaxing in an easy chair. Talked me through how to check several things. Explained several items to me about how it worked. Spoke to me for about 15 minutes, all for no charge. He did not know me at all. This was the first time I called him.
We decided I needed to have him look at it the next day. Came out at the promised time. Looked at the freezer. Told me that he could repair it but it probably wouldn't be worth the cost, due to the fact that this type of repair is quite expensive and I could buy a new freezer for not much more. He wasn't trying to sell me one. Didn't even mention the fact that he had an appliance store. Charged what he said he would for the service call, not a dollar more. Very friendly, down to earth individual.
I am a very competent do-it-yourselfer. I can tell when something is fixed right and when it isn't. As such, find I am dissatified with almost everyone that I have repair anything for me which I can't handle. Refrigeration systems is the one area that I can't do-it-myself. So I had to call someone else. I was quite pleasantly surprised at the good service I received from "Just Right". Made me feel comfortable.
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