Computer Shoppe

(504) 833-5100

2125 Veterans Memorial Blvd, Metairie, LA | Directions   70002

30.002636 -90.146253

 
Computer Hardware, Computers

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Reviews for Computer Shoppe

Recommends
5.0
over a year ago

Very good company – I'm very pleased to recommend Computer Shoppe. Since 1984, I have purchased 14 computers, several printers, monitors and dozens of soft ware packages. Frank is the man there I call on. Their on site service and repair shop are the best I've used in the New Orleans Area, including the PC shops and the chains like Best buy, . From my first Apple "Lisa" to my last Apple "Air", the apple machines work for my business twice as good as any PC we've had. I need computers for my business and this business has always delivered. If there was a better computer out their we would use it. If there were a better computer store out there we would use it too.

Recommends
5.0
over a year ago

Great Service! – If my computer breaks again, I'll definitely be back here. Please ignore the reviews from the other irritated customers who obviously didn't understand their apple warranties. Having once worked at the largest independent Apple Specialist in NYC, I can assure you this place is legit and great.

I had a bad logic board, and they turned the repair around in 1 day-- which is unheard of in my experience... so so fast.

@angelagail If you spill a drop on your machine, you lose your warranty plain and simple. Don't complain about the Computer Shoppe, complain about Apple! Read your warranty!

Doesn't Recommend
1.0
over a year ago

Bloodsuckers: Avoid at all costs. – I brought my laptop to these bafoons because i am covered under AppleCare warranty until Nov 2009 and they are supposed to handle AppleCare. Well, these nimrods went ahead and fixed my laptop and tried to charge me $675 and told me that this type of repair was not covered under warranty!!! I told them I DID NOT AUTHORIZE this repair! If I ad known it was going to cost me that much I would have taken it somewhere else! Even AppleCare quoted me at $400!!!

And arguing with them is like talkig to a brick wall. They do not listen at all.

Doesn't Recommend
1.0
over a year ago

I agree... THE WORST! – After reading the other reviews, I have to step up.

GYPSY MERCHANTS:

These con artists are selling used computers for the price of new ones to unsuspecting customers. They'll try to tell you whatever to make a sale, even selling you something you don't need.

SERVICE:

Aside from their computers, their service is dead. They are not certified to perform repairs, they're only a reseller. I know a former employee of the computer shoppe and he says they're only in business because they over charge everyone. He told me about the scams and lies that go on at that place and I was horrified.

For instance, you take your computer in for repair thats under warranty and they tell you that "this type of repair is not under warranty" then they send it in to the manufacturer who fixes it under warranty and charge you!

I find it amazing that these scammers are still in business when EVERYONE KNOWS about their devious ways. Where is the Better Business Bureua when you need them???

Doesn't Recommend
1.0
over a year ago

the worst service. beware! – computer had small spill, i just wanted it cleaned properly from Apple certified professionals so as not to void my warranty by cleaning it myself.

First they told me they would look at it the next day and get back to me with an estimate. I called 3 days later to find out what was going on , they said they would call me, never called. i called 2 days after that and asked , once again they said they would call me back in an hour. an hour passed, no phone call.

i called them and told them i wanted to pick up my computer, that i did not want service. they told me it was in pieces and parts and that i would have to wait until the next day. I told them "no, put it back together now i want my computer, i will be there to pick it up in an hour." they charged me 100 dollars for NOTHING. then he proceeded to give me the estimate, told me it would be $1200 !!!!! which "included shipping to and from apple." luckily i am smart. apple does not charge shipping, i have apple care protection plan. i send to apple and they did everything for free, even replaced some parts. they sent me the box to ship it in , packing slip and everything. i got my computer back from apple 7 business days after i shipped it to them.

the computer shoppe are liars and they scam you out of as much money as possible because they are the only service providers locally.

do yourself a favor and mail it to apple. they are faster even with shipping. and they cost less. if you dont have apple care their service is still less than the scumbags at the computer shoppe.

i have talked to 3 other people who went to the computer shoppe and every single one of them said they never returned phone calls, held their computers for over a month, charged way too much money, and are just flat out rude.

do not trust them. not with anything.

do not trust them with your old computer or your brand new investment.

BEWARE!!

 

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