Advance Tailors

(919) 293-1800 | View Website

8321 Brier Creek Pkwy, Raleigh, NC | Directions   27617

35.908268 -78.785359

 
Tailors, Tailors & Alterations  more

Neighborhoods: Umstead

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Reviews for Advance Tailors

Recommends
over a year ago

Reliable and quality work. The owner really cares about quality work and good customer service.

Recommends
5.0
over a year ago

Best Tailor Store We Have Ever Experienced – I want to share my experience with all of you who are looking for a tailor store with quality service and reasonable pricing.

Our family used to move a lot due to my job. My wife and I are both short and always need our clothes altered. My wife especially always wants everything she wears to be perfect. She had so many issues with previous tailors and was always complaining about how hard it is to find a good tailor store. She was referred by two of her co-workers to Advance Tailors a few years ago. Since then she never complains about her clothing alterations. Instead she took me to the store to have my suits altered. We are very pleased not only with the high quality work they do, but also the great service they provide. The owner and front desk staff are very professional and friendly. They know us by our names and they are always very patient .

They do very precise fittings and good work and their prices are very reasonable.

One time my wife had to wear a huge ugly bridesmaid dress that she hated so much. Advance Tailors altered it for her into a beautiful dress which she loved. Another time my leather jacket zipper was broken and they replaced it quickly so that I could take it with me for my business trip. Their high professionalism and experience enables them to do wonderful work that keeps us happy and coming back! They also have a comment book in the store that includes lots of great comments and stories from their customers' personal experiences. They have a A rating with the Better Business Bureau and I was told that their business was mainly built by the word of mouth. We refer all our friends and co-workers to them and they are all very satisfied with their service.

We suggest that if you need a great tailor that you give Advance Tailors a try.

Doesn't Recommend
1.0
over a year ago

STAY AWAY!! OWNER IS HORRIBLY RUDE & MAKES ODD ACCUSATIONS! – This store deserves negative stars. The owner is outrageously rude and doesn't care about customers AT ALL. They actually sewed lace above the bodice on 1/2 of the dress while the rest of the lace was below the bodice. Then they tried to convince me that this was "fashionable." When I said, "no," it was not the way I wanted, the owner accused me of not having given clear instructions to her seamstress. When I said that I had actually shown her a picture and I could not have been more clear, she started to tear off the lace saying that I just wanted free tailoring and she wanted to make sure I didn't get it! I was startled and told her that I was worried about the condition of the lace b/c it was 15 yrs. old--and she actually said, "I don't care" and continued to violently tear off the lace. The owner is an absolute witch. I had to take the dress to be fixed elsewhere. Don't take a chance when there are plenty of other high-quality tailors elsewhere.

Doesn't Recommend
1.0
over a year ago

the worst service – I will give one star because some of the staff is nice,however the owner is so rude ...I felt I had to say something.The prices are outrageous, and workmanship is not up to par.

4 out of 4 items were not done correctely and owner accused me of bringing merchandise that had been done elsewhere,first.....I walked out and will pay to have items corrected elsewhere....unbelievable!!!!!!

Doesn't Recommend
1.0
over a year ago

Sloppy service, what a rip off....‎‎ – I dropped off a pair of jean to have the zipper fixed. When I came back to pick up my jeans, they put a much shorter zipper on my jeans (it did not have such a short inseam before). And the sewing job was awful, there is clumps of thread sewn over and over, and just messy, surely not worth $15!

When I questioned it, the lady told me that was what was on there before, as it I dont know my own clothing. There are far better tailor shops in the area, go there instea!. Or if you must go here, you better take a picture of your garment before dropping it off, to avoid picking up something totally different. Dont waste your time.‎

Recommends
5.0
over a year ago

Will never go anywhere else! – I have been going here for years and will never go anywhere else! The people are wonderful and have become close friends over the years. They are always on time and their prices are very reasonable. They are very accommodating as well. I highly recommend Advance Tailors to anyone and everyone!

Recommends
5.0
over a year ago

Excellent quality and service – i was referred to Advance Tailors by 2 of my friends, now i'm a regular costumer there and i think they are phenomenal . i am very glad that they are located in our neighborhood. They have helped me and my family so much when we needed help. They are always on time, their price is very reasonable and they do wonders on my clothes and made everything look great on me...especially my bridesmaid dresses (which looked horrible when i first purchased them). The people there are very friendly and professional. Overall i would definitely recommend it to anyone who needs their clothes altered.

Doesn't Recommend
1.0
over a year ago

will never go again! – Terrible service, and expensive prices. When I called, the owner said they were very reasonable, but all listed prices are base prices subject to change. Count on being overcharged. My pants ended up being too short to wear. and they told me I must have changed my shoes. The customer is always wrong in their eyes. Find somewhere else!

 

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