Comeaux Furniture & Appliance

(504) 831-1365 | View Website

415 Veterans Memorial Blvd, Metairie, LA | Directions   70005

30.004381 -90.223878

 
Furniture, Vanities, Car Alarms  more

More Categories: Crowd Control, Generators, Hitachi, Consumer Electronics, Household Appliances, Major Appliances

Payment Methods: Check, MasterCard, Visa

Bed Products: Mattresses

Major Appliance Products: Refrigerators

Consumer Electronics Products: TVs and Radios

Neighborhoods:

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Comeaux Furniture & Appliance

Reviews for Comeaux Furniture & Appliance

8 months ago

I just purchased a leather sofa set from here, was sofa and love seat, $2,000. Real leather, not the bonded or blended stuff that is gonna peel or crack in a short time.

AJ was my sales rep and he did fine. Not really detailed, with extra information, but then that's my job. The concern is the look and comfort here right?

He did mention the guardsmen warranty which covers just about everything for about $140. After a bit of research on that company, I saved my $140, couldn't find a review higher that 1 star on guardsmen, good thing you can't do a zero star I guess.

Anyway my purchase went smoothly, they even have a 12 month same a cash deal, so free money for a few months.

The delivery was scheduled $89, and was called the day before with a 4 hour "window" as I was explained they would do when we 1st scheduled the delivery, and was told I would get a call when they were on the way.

Here we go, Friday I get the window for Saturday 12:30 to 4:30, Saturday comes, and sure enough I get a call at 1:00 ok sir we are on the way. Oops I had to run off and was about 20 minutes away. I explain to the guy he says No Problem! I will sit tight and wait for you.

Sure enough they are there when I get home, he comes in to see where it is going, looks for any moving issues and brings in the set. The unwrap every thing and assemble what they need to and set everything up right where I want it and then proceed to ask me to inspect everything and ask if there are any issues.

It all looks fine to me. He then takes pictures (good idea) and they then clean everything up and we are done.

My set has a good "new car" smell. That new leather smell.

I really like the set, the store, the service, the whole deal, and feel it was at a good price.

I have purchased a couple of appliances from them as well as a bedroom set.

I think complaints may be over done.

My experience was all good!

Thanks!

Doesn't Recommend
over a year ago

My son bought a leather "Durable Mahogany" sectional sofa from Comeaux 2 1/2 years ago. He even bought the 5 yr damage warranty. The sofa began peeling its leather soon after the one year factory warranty expired. I spoke with the manager who immediately said there was nothing they could do. When I suggested that their merchandise was of poor quality, he said, "we can end this right here". When I told him we would not be back, he walked away. They need better personnel, better merchandise and to stand behind their merchandise like Hurwitz Mintz has always done. My son made a big mistake in going there!

Doesn't Recommend
1.0
over a year ago

Disappointed in AFD – It has always been family tradition to shop at our local Comeaux store. I still sleep on the original magahony bedset I purchased from the Metairie store a few years ago. Since moving to the northshore I headed straight for AFD. Unfortunately, after shopping over 45 min. and ready to pay for a sofa package, I was told by Jerry, the store manager, that that deal was an error. Surely after mentioning we were repeat customers, some kind of deal would be worked out to benefit both AFD and the customer. I called Jerry soon after leaving the store to express my cocern, but his only response was I am sorry for the human error. The Comeuax family business will no longer hold a place in my heart, as you have lost this local customer and I will spread the word to family and friends.

Doesn't Recommend
2.0
over a year ago

Customer Service Bad – I was highly disappointed with my recent purchase of a set of queen mattress. The sales rep was very nice however it was not disclose to us that once we purchase the set and if we were not please with the comfort, we could not bring the mattress back for an exchange or refund. When I spoke with the manager he advised me that it is not their store policy to disclose that information to us. So that means we are stuck like chuck with a mattress set that we can not sleep on and paid $700 for.

Recommends
5.0
over a year ago

Louisiana Owned, Great Value , Great Service – I am very proud to say, I recently shopped at Comeaux Furniture and Appliance and recieved, Royal Treatment they went above and beyond to fill my needs. Great Selection and service.... Way to Go Comeaux, Thanks

Doesn't Recommend
1.0
over a year ago

Follow your first mind – My experience was a total disappointment. I was referred by a friend whose taste is very good, to look into this store for a bedroom set. I was dead set on a particular item at RTG but took a chance. The bedroom set I chose here was extravagant but the sales rep was eager for a sale. First, she promised me a discount which I did not receive. Then she gave me a delivery date of 2 weeks later after the purchase date which did not happen until a month later. Then the delivery company said they only deliver in my area on Fridays. Called to find out the delivery time... the end of the day; 2pm-6pm. A day of work totally gone down the drain waiting on a delivery. This overall experience with Comeaux's has been a total disaster!!! Won't happen to me again. I will not return.

Recommends
5.0
over a year ago

GUARANTEED LOWEST PRICE FURNITURE STORE – These people are the best. The prices are the best and they do not advertise as a rule....to pass this savings on to the customer. I believe it. I've shopped around and see the same furniture and appliance at Comeaux has a lower price by 10-20% than any other store it shopped.

Doesn't Recommend
1.0
over a year ago

great facelift on building – somebodies got to pay for that facelift;) why not us... the furniture customers?!

Recommends
3.0
over a year ago

One top notch appliance specialist – Thankfully we had a great appliance specialist in Tom {Doc] Gordon. the man listened to our unique needs and designs and taylored a kitchen to order. We needed everything and Tom gave the plusses and minuses on every option that we had. He should actually have his own appliance store, and its a shame he isnt because we would send every single person we know to him. everything was set and Tom gave us the timetables. we breathed a huge sigh of releif. then he got word that the factory couldnt get us our merchandise for another 6-8 weeks later than the agreed on time. Tom told us it hadnt been ordered when the request was put in. After practically begging to get the pieces ordered, it was finally granted. this more than doubled the time it took for our appliance to arrive to our domicile. Still we appreciate Mr. Gordon's efforts, knowledge and work ethic.

Doesn't Recommend
1.0
over a year ago

Disappointed – we purchased an entire bedroom set by univeral furniture factories. It was delivered badly damaged and we tried to reject it, but the driver said that we had to take it and a repairman would be sent out. after 12 calls over the next week we scheduled a repairman to come to us. he showed up two hours later than my wife could be ther and they blamed us. we attempted to reschedule and they played pass the phone in the office. we heard the manager tell an office worker that he wasnt here! another two weeks passed and a repairman finally scheduled with us. then he tells us it would[the dresser, and chest] have to be reordered because the wood was damaged beyond repair. we said fine, but are still waiting going on three months. the customer is always wrong here.

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