Gretna >Automotive Sales & Services > Fayard Auto Parts
305 Westbank Expy, Gretna, LA | Directions 7005329.911150 -90.054851
24 Hours Service
I recently bought a very exotic Jaguar engine from Fayard Auto Parts . They were extremely helpful and knowledgeable about my car even though so few people will even stock Jaguar
Auto Parts because they are so expensive and the cars are handbuilt for the most part like a Bently or Rolls Royce with super complicated electrical systems and engine computer's /sensors . Fayards not only got me a complete engine for the car but it also had only 25,000 miles on it and was as new . I asked that they make sure that the engine ran well b4 having it shipped and then also to make sure that it came 100% complete because the problem I was having was most auto parts would quote me on a bare bones engine with head , no fuel rail or throttle body etc and the other parts companies were out of this world on the price for a stripped down engine . Fayards got me a 100% complete engine with alternator , ac compressor , fuel rail and all the sensors !!! It was low miles and ran great on the bench at their warehouse in California and now runs wonderfully in my car ! I got a very reasonable price from Mr. Fayard on the engine and installation and I am very pleased with the parts and the labor that they did to bring my Jaguar back to life !!! I continue to recomend Fayard Auto Parts in Gretna at 500 West Bank Expressway to all my friends for their parts needs for any brand of car or truck you may own .I find Mr. Fayard very helpful and very personable and understanding . He continues to service my Jaguar whenever I need anything like recently he did a transmission service and oil change . He actually called me and reminded me it was time to do the oil change on the new engine !!! What Great SERVICE!!! You don't get people that know about cars when you go to a parts store anymore or care about you and the car after the big job is done, but at Fayards they continue to help you with any other service or maintence you may need down the line ! They offer full service , are always helpful and taught me things I did not even know about my car and how to properly maintain it . I recommend Fayard Auto Parts for any parts needs or just if you need help to know what you really need for your car when it is not running properly or making a funny noise etc. ! It is so rare nowadays to find a parts man that knows what you are talking about when you describe a car problem ! Fayards has always helped me out and I am greatful to them and will continue to recommend and use Fayards for all my needs big or small . Thank You Mr .Fayard . and keep up the great work !!!
The worst people skills in the industry, maybe it ok to be rude in LA. The reason no one ever has parts when you call is because NO ONE WILL SELL TO YOU
When ever I need a particular auto part, I call these people. I've been happy each and everytime I made business with this company. I've tried on several ocassions to see if they were deceiving me as a customer, but were always satisfied in my everyday purchases. We deal with Fayard's on a daily basis, and over all have been dearly satisfied. Sears employee, JL
Keep up the wonderful way of doing business, being in business since 1973 sure takes effort and a good sense of knowing your auto parts with all these auto boys and pep zone auto parts everywhere, their on every corner. Fayard's sure keeps my family and friend's cars moving along, thanks
I am seriously shocked to see any negative comments about Fayards.
I used to shop here regularly spent plenty of cash with them and never had an issue, they were always helpful and courteous.
I am new to this board but I think they should have an area for someone in management to dispute or try and help resolve any issues.
The BBB even shows a good rating and any complaints were closed. Sounds like they handle things quite well so drop the attitudes sometimes s*** happens and it just needs to be dealt with.
In the name of Jesus do not trust this rotten people. Shawn and Terry are complete scammers and the most low down liers in the fraud bisness . Be careful not to send them any parts on there credit card. They will claim they never recived the parts or you sent it to the wrong adress. To the inocent you have been warned. He is a professional scammer, lier I can not express how low these people are If you been scammed buy these people you need to tell everyone it will help. I pray to God that people will head this WARNING and do not do any business with Fayard Auto Parts or you will loose they are pro's at the art of deception they are heartless connartist who
pray on the innocent and hard working Americans. They should be shut down. I don't believe I am there only victim.
I beg the people who have been scammed buy these crooks to speak out on every review post possible and let other people know so there will be no more victims. People need to make a stand and stop these crooks.
I've done business with this company many times, and each and every time they satisfy my need. I have one suggestion, to open a place on the east bank of the Mississippi River (lol). I've never been dissatisfied with anything or any part which this company has supplied. Their parts are original, which suit my needs better than any old after market parts which Napa and Auto zone's give you. Highly recommended. JD
Needs to run a BUSINESS like a BUSINESS – Just moments ago I had yet ANOTHER bad experience with this man who obviously thinks he is king. The next time he calls ME asking ME if i have a particular part for HIM to buy (since HE doesn't have it in HIS JUNK YARD ) and I tell him i DON'T have it and he proceeds to tell me that I DO I will report him to the BBB. & on top of that when I reassure him i DON'T have it he HANGS UP IN MY FACE! What type of business man does that EXACTLY represent?? NOT A VERY GOOD ONE THATS FOR SURE. I will NOT sell or BUY anything from this place. THAT IS A PROMISE!
Hard to Find Parts and Highest Quality Service – I use these people on a regular and consistent basis. Their unrelenting way of really trying to help their customers keep me coming back again and again. For instance, I needed the vertical panels for my 1993 Infiniti I30 convertible. These panels are no longer available at the Infiniti Dealership, their obsolete. These panels are the located in the rear of the vehicle opposite the front dash board, and they hold the rear audio speakers. NOBODY, I mean NOBODY in the South East had these availabe. I called Fayard Auto, and they asked me to " HOLD ". I could tell they were busy, and I thought to myself, that the staff member could easily tell me that they did not have them and I could possibly try the dealership which every other Auto Parts company had referred me. The Staff member came back to the phone and told me that if I came in and Pre-Paid for the items, that he could have the panels shipped to his location within three business days. My Jaw dropped to the floor. I immediately ran over and paid for the items and the rest is History. Needless to say, in three days, I had what I was looking for and they fit perfectly as they were the original panels in which I could not find anywhere. Fayard Auto Parts continues to satisfy me on a regular basis, and also I just found out that they have a body shop and repair facility. These guys are truly awesome. I strongly recommend Fayard Automotive. Great Business to have here in New Orleans. Austin K.
Louisiana's Finest Auto Parts ! – I'm always in a bad mood when my automobile breaks down or some kind of maintenance needs to be done. It is always a pleasure to call Fayard Auto Parts. My wife and I have been using them since the late 70's and early 80's. The other day, 07/01/10, I sent my wife over to see about an Alternator for my 05' mercedes S500AMG. The Alternator was $266.97, not alot of money but enough to hit my wallet pretty good. I brought the alternator to Fayard's and their employee asked me if I wanted to have it checked? I replied "what the heck"? Come to find out, it wasn't bad, it was a bad battery. Now, I know if I would have gone anywhere else, I would have bought a alternator and many other things. It pays to go to someone who has the knowledge to keep people like me and my friends and family on the road. I won't use another auto parts store. Fayard keeps a smile on my face. Thanks Fayard ! Roger
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