Spas >Jonbre European Spa
3630 George Washington Mem Hwy, Yorktown, VA | Directions 2369337.134229 -76.457522
Sat: 9am-6pm, Sun: 12am-6pm, Tue-Fri: 9am-7pm, Mon: 10am-6pm
Not what I expected – One of my husband's co-workers was selling new customer packages for $30. Each was good for a 30 min facial, massage,salt scrub, and microdermabrasion. I had never been to Jon Bre, but since my husband bought the package for me, I decided to try it out. Overall, it was a good experience - I very much liked my technician (I had been worried she/he would be a student based on other reviews I had read, but that was not the case). However, I was a little dissapointed with the atmosphere. Based on all the other spas I've been to, I was expecting something more high-end. The linens were rather worn and scratchy, the walls were filthy, and there was a strange smell throughout the building. It definitely was not an upscale experience. While I did enjoy the services and thought their prices were very reasonable, I would rather pay a little more for a true spa atmosphere.
Great Experience! – I recently had a visit at JonBre and had the best time! I just wanted to tell the staff how much I appreciated all of you! It was a day I will never forget! I received the JourDeBeaute package that had a massage and facial and manicure. They all treated me like a queen, it was great. I have booked my next appointment to try the microdermabrsion, I can't wait! Thank you all it was wonderful!!!!!!! Great experience!
Used as practice for beauty school students – Expected the "upscale" experience and was instead used as practice for the beauty school students. I will NEVER return to this salon.
I chose the JonBre Salon for mani/pedi for my sister and I since I was getting married the next day and wanted something a little bit more "upscale". Their website looked very professional compared to the usual "run-of-the-mill" nail salons so I was excited to be pampered. Well, we werent. First of all, our 9 AM appointments didnt start until 9:20 (we were the first appt of the day). Second of all, my sister unfortunately had a beauty school student as her nail tech. Now dont get me wrong, I'm all about helping students, but this girl didnt even know how to properly file nails! While she was very nice, I'd say based on her skills that she'd only been at the school a week. Plus, we were never warned or asked if we were ok with having a STUDENT do the job. In fact, it was the girl who told us that this was her FIRST time at the salon and that the owner (who also owns the school) frequently calls students to fill in when her normal techs cant make it.
Now, I was lucky enough to have someone who knew what she was doing. I felt so bad for my sister and it honestly was quite painful to watch (since we could see their skills, side-by-side and it was VERY unevenly matched. She kept asking every 5 minutes how to do the next procedure, etc). Her massages looked like rough hand squeezes, she couldnt keep the nail polish clean. She turned my sisters feet BLUE and had to literally file off the blue skin. Because she didnt know anything, the appointment ran over by 30 mins (in addition to being almost 30 mins late).
Despite all that, we still were very patient and lenient. When I went to pay, I fully expected to be given a student price, since clearly the quality of work was poor and students are used all the time. I was wrong. They tried to charge us the full $50! I spoke up and said that we had a student and they took $10 off but that was in no way, a $40 mani/pedi. I was definitely expecting to pay at the most half the original price. That was the final straw. Not only were we extremely disappointed by the service, but felt very scammed by the price. To be honest, while my tech was very professional and knew what she was doing, my manicure was bubbled and I knew it wasnt going to last more than a few days. I was very disappointed indeed and will never return to the JonBre Salon.
MY FAVE!!! – I am shocked to read the "Cheaters" review for JonBre. I LOVE going to JonBre for my spa services! They are by far, my favorite local spa! I have been coming here for over 2 years, I have had pedicures, massages, facials, manicures, and waxing. I have recommended this place to MANY friends and family! A gift certificate from here has become an easy gift choice in our family. I love my "Spa Girls" Jenn and Ari! Everytime I have ever been in for an appointment the place is always neat, clean and feels very "spa like". I do, and will, continue to HIGHLY recommend JonBre to anyone who is looking for a great way to relax and get away from it all....
CHEATERS! – moved here and my husband was nice enough to get me a gift certificate for their jour de beaute deluxe package for some relaxation. the massage was okay but the person was 10 minutes late and the rest of my service felt rushed!!!!!!! on their website the package was explained to be a 45 minute massage, 45 minute facial, a manicure and a pedicure. the pedicure was suppose to have a mask and hot towels but it didn't and then when i asked my pedicurist she had to ask the manager & they told me that it was not included!! also it wasn't very high class at all, i noticed their container was rusty and the room was filthy and as well as their bathroom. YUCK!!!! and also the chair that i was putting my foot on was broken!!! it was a big turn off! and on top of that the manager couldn't even give me a direct answer onto why everything was so disfunctional, this place needs a lot of renovation and im not just talking about the room!!!!!!! so watch out! they also have SPIDERS crawling on the wall! this relaxation turned out to be a devastation!!
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