Kenner >Automotive Sales & Services > Pro Engine Sales
2605 Delaware Ave, Kenner, LA | Directions 7006230.003539 -90.242920
I paid 4gs for a new engine and they kept my car for a month and returned it to me with the same broke engine I drove in with. I brought it back and they said they would fix it, kept it another month and returned it with the same broke engine. They did this for six months till the "Warranty" was expired and told me so long and if I wanted them to fix it it would cost me another $4,000. One of the employees told me that the owner told them not to touch my car and that they never did any work to it. Thieves and Liars. It is the owners so the whole business is corrupt and should be put in jail.
LIARS and Crooks – Stan and Andy have had my vehicle for three weeks THIS TIME. My engine was changed and when I picked up my vehicle, it ran so bad on the way home that I called him. This idiot must have thought he was speaking to someone that knew nothing about mechanics! He told me I had not run the vehicle long enough to get the AIR out of the lifters??? Every excuse in the book...I brought it back, unhappily, and now I feel like he's holding my vehicle hostage. I will take whatever action necessary to stop this joke of a business!! I wish I would've done some checking around before I brought my vehicle to these unproffessional scam artists.
Great Experience, friendly service, over and beyond – I brought my vehicle in to the service station, and was quoted a price for my car, I spoke with Andy, he gave me a price and stated I amy need other parts and he would not know if I did until the engine was removed and inspected, he showed me a checklist they use to go over every part that could be bad. (it was a little intimidating) But I decided to leave my vehicle, within 2 day Andy had called me back and informed me my engine was being built and my old engine was removed, Then he went over the Checklist with me. he gave me options of what was needed and what was Marginal and the believe it or not gave me the choice of what I wanted repaired and what I couldnt afford, it was only 340.00 additional for stuff I know I already needed!! After this expierience I would definately recommend my family and or friends, I had never done this before, and the staff at Pro Auto Engine made it very easy to understand what I was getting into and how to save myself from a car payment. Thank you Andy and all of the crew at Pro!!
Good Product and Fair Price – I had my 1998 GMC Sierra with 270,000 miles on my original motor and was in need of a rebuild. I contacted Pro Engine and spoke with their sales rep. He quoted me $3200 for everything and at that point I "pulled the trigger" on the deal. About a week later I received a call from the same rep telling me the car was almost done and to stop by on Friday. I got a lift up there and picked my truck up and have been driving it ever since.
THESE ARE CROOKS....DO NOT DO BUSINESS!!!!! – The owner quoted me a price on 2/12/2010 and met the tow truck driver on 2/13/2010 (Saturday in which he was closed) to take my truck in. He quoted me $3200 to do the work stating he would have it completed within 7 days. We contacted him on 2/19/2010 to see if he would have it ready by Monday 2/22/2010. He stated he had not ordered the engine (but he had taken a $2200 deposit on 2/15/2010). Called him the following week and got the run around then no answer. Finally he contacted me stating the truck was finished and ready. Since were from out of town, I told him we could not get there until the following Friday. I asked about the remaining $1000 due and he stated he was owed approximately $1800! I asked him where that number came from and he cursed me out so I slammed the phone in his face. When my husband called him, he stated he had customers in the shop and had to get back with him (never happened). He contacted me later in the week wanting to know what we planned to do with the truck. I told he we would see him on Friday. Needless to say when we arrived, he was no where to be found. The secretary pretended to know nothing about his tactics and I pulled her coat tail! She stated the business had been doing well for 22 years under his tenure. Well, according to the State of Louisiana, Pro Engine Sales was not in good standing and another company Professional Auto Engines was started on 3/10/2009. Guess what....the owner of Pro Engine Sales filed bankruptcy in the state of Louisiana on 3/9/2009 and reopened on 3/10/2009 under another name with the state (sounds like a scam huh). Well it gets better, he filed Chapter 7 and owed his debtors and vendors over $1.5M!!!! But he opened another business the very next day after filing Chapter 7......and he has not been prosecuted!!!! I filed a suit with the small clains court and when he was attempted to be served, he stated Pro Engine Sales was no longer in business. However, the charge on my credit card for 2/15/2010 was to Pro Engine Sales....and remember, 3/9/2009 he filed bankruptcy (which was not confirmed as of 4/21/2010 according to the bankrupcy court records). The local police was called in and we were advised to file a civil suit because they refused to let us see the work on our vehicle or release it. However, I will contact the District Attorney's office for criminal action as it appears he is continuously committing fraud and advise anyone who has been a victim to this company to do the same!!!He is currently eluding the constable and having his accomplices do the same. RUN LIKE HELL FROM THIS BUSINESS...THEY ARE CROOKS!!!!!
DO NOT WASTE YOUR MONEY! – I bought an engine from this company that would break down on me in less than 2 years. The weld on a hose was poor and my radiator hose became disengaged causing my engine to overheat. The owner of Pro engine blamed me and offer to rebuild it again. So I (stupidly) paid for another engine. This one broke down with ion the year. He said I didn't give it an oil change and after showing him receipts for oil changes every 2000 miles he offered to comp me a 3rd engine. This one literally fell apart less than 3 months after being rebuilt. The radiator fan simply fell off and was hanging by the belt in the middle of driving. This caused the engine to overheat. DO NOT use this company. When I told him what happened he said "don't call back because you don't take care of your vehicle". This guy is a crook.
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