2836 Academy Rd, Lebanon, TN | Directions 3708736.289341 -86.439820
Don't Believe Everything You Read – After reading the quite lengthy diatribe on virtually every wedding website posted by “Burned Bride” (@ Lisa’s Loft & aka Tammy), we felt that we owed it to future brides to give an explanation of her exaggerated comments regarding her wedding.
Her post was mainly generated by the fact that we kept $300.00 out of her $500.00 deposit, which we felt we were justified in keeping for several damages and extra use of the facility that had not been paid for. She attempted to recover the $300.00 through the Better Business Bureau, who also found us justified in our actions. We do have receipts, and pictures to document this. This was the first time in all our years of business, we have had to keep someone’s deposit.
Our “Burned Bride” failed to mention the two “burning” grills and deep fryer she had brought on the property. The first line in her contract is “no grills”, in writing, like everything else she essentially chose to ignore. She instructs future brides to make sure they get everything in writing. I’m not sure why, since her new husband, who says he’s a lawyer, informed us “in writing” that it was frivolous. Since when is a signed contract “frivolous”? We adhered to the contract that she signed. Problem was, she essentially didn’t.
We hate that our “Burned Bride” had to be supposedly carried from her reserved parking place on a beautiful May day that has pavement all the way
to the door. Other comments made by her, we feel, do not warrant even mentioning.
We apologize for the future brides that are being subjected to these unwarranted comments. We will be more than glad to discuss this, produce pictures, receipts, and documents to any bride-to-be regarding this matter.
Blackhaven Wedding Gardens
Great place – Mrs black thank you so much for everything you and christy did to make our wedding day absoluty perfect!! We were able to relax and enjoy our day because we knew you had everything handled!! Thank you so much for that! We both enjoyed our wedding so much!! All of your guest commented about how beautiful your gardens are and that it was one of the most beautiful weddings they've been to. Thank you melissa an chrie
A Great Wedding Day At Blackhaven – I want to thank the owner (Barbara Black) and her daughter (Christy) for making my day at Blackhaven so successful. Thanks for a perfect day!
Owner is Rude and Unprofessional! – Blackhaven Wedding Gardens (Blackhaven) in Lebanon, Tennessee is indeed a beautiful venue, but the owner was one of the rudest and most unprofessional persons I have ever dealt with in my 10+ years of event planning experience. In the initial meeting with Blackhaven the owner was very nice and accommodating. It wasn't until after I had paid my deposit that she took a "my way or the highway" attitude in our meetings. She reneged on verbal agreements, lied and, essentially, stole money from my damage deposit that she had no valid receipts showing damages. If I had known what a nightmare the owner was going to be to deal with, I would not have been so eager to book my wedding there. You can read more about my story at burnedbride[dot]com.
Beautiful grounds-perfect venue for outdoor wedding – My daughter's wedding at Blackhaven on June 13th was really beautiful. She wanted an outdoor wedding and her dream came true. The grounds are beautiful and everything was excellent. The staff really helps with everything and makes it easy to plan a wedding there. The cake and DJ were a big bonus.
Beautiful Wedding Gardens - Great Place for a Wedding – My daughter married at Blackhaven Weddings Gardens in May. Mrs. Black, owner, and Christy, wedding coordinator, went to great lengths to make sure my daughter had the wedding of her dreams. We could not have asked for a more beautiful wedding. The reception hall was beautifully decorated and everyone was so accommodating. We will cherish the pictures for a lifetime. I highly recommend this venue. Our family could not have been more pleased with everything. Thanks again to Mrs. Black and Christy for all they did to make my daughter's special day a success!
Great place for a wedding – beautiful gardens, very afordable, package includes so much no shopping all over town, Mrs.Black and Christy really were big help. Loved the wedding
I totally agree with "mom". They guards were awful and they did harass the guest. As for the dress of the guards, they should've been dressed more "classy". You can't help what you're other guest come dressed in, but if you are made to pay for a service you have some expectations and they did not meet those. I understand counting of the people, but it should've been done in a more suttle manner.
This other guy who wrote sounds like someone who works at Blackhaven. I would not suggest this place to anyone.
Different Viewpoint – I was a guest at your daughters wedding! I asked why the counting of people at the gate too. I was told because the wedding party had invited more guests than could be allowed, you really can't blame them. As for the security man, I personally believe he was doing his job when he stopped one groomsmen who decided to stop up the toilet as a prank. If anything, Mom, you should be grateful that you didn't have to pay for expensive plumbing damage! If I had been the guard, I would have made him leave. It was one of the prettiest weddings I had ever been to. The staff was, I thought, very nice including the security guy.
If you are going to complain, Mom, you need to say it all. I also want to make a note that why you were complaining about the way the staff dressed, you really didn't have any room to talk.....all the people in your daughters wedding wore flip-flops.....realllllllly classy!!!!
Horrible rude staff!!! – I am still in shock at how the owner and her daughter treated the wedding party, vendors and guests and my daughters wedding this past weekend. The security they hired harrassed the wedding party and guests all night. When you go visit they are so nice and then after you sign the contract they become impossible to deal with. My daughters wedding was beautiful but not due to the Blackhaven staff. I had wonderful vendors and friends that helped to make the day special for her. The staff at Blackhaven did everything they could to cause as much stress as possible on the day of the wedding. They required security and charged extra for that because we were serving alcohol but they were dressed horribly in black jeans with chains hanging off. This looked so tacky at a wedding. They actually stopped all of my guests as they came through the gate and counted the people in the cars to make sure we didn't go over the number. I even had guests tell me that they would question whether they had anyone hidden in their car! I couldn't believe it! I have had numerous past patrons tell me their horror stories as well. I would never reccomend this location.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Blackhaven Wedding Gardens on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.