Franklin >Auto Dealers > Hallmark Vw At Cool Springs
620 Bakers Bridge Ave, Franklin, TN | Directions 3706735.959193 -86.803658
Parts and Service are open 7:30- 6:00, Monday- Friday, and 8:00 to 2:00 on Saturday. Sales is open from 8:30-7:30, Monday- Friday, and 8:30 - 7:00 on Saturday
Just picked a new 2014 Touareg R Line TDI which was special ordered a few months ago and worth the wait. Worked with several members of the Hallmark team, including Cody and Sona. No pressure, always friendly and matched a competitors low price without hassle. Suggest Sona for a friendly assist.These folks are enthusiastic VW people !
I recently just bought my very first car from Hallmark – a beautiful 2014 Jetta! Since this was the first car I was purchasing on my own I thought it was going to be a very long and tedious process – boy was I wrong! Thomas Umdoh did a wonderful job not only presenting the car, but ensuring that I got everything I wanted within my ideal price range. I was shocked there were no games, no pressure, and complete transparency throughout the car buying process. With hallmark, I really did feel like I was being taken care of and that my needs were being put first. I will confidently recommend Hallmark to my friends and family and look forward to working with them more!
My car-buying experience at Hallmark was amazing. Thomas Umboh did a great job presenting the car and its features. Very pleasant experience. No pressure. No games. When it came time to negotiate, I cringed. I expected the worst. Instead, everything went very smoothly. Again, no games! No manipulation! I've never had this good a car-buying experience in my 54 years of existence -- not even close. Then, the dealer was very busy and the person who does paperwork for purchases was backed up. So, the Sales Manager, Cody Burns, came over and did the paperwork himself. Saved me a lot of time waiting. That kind of service says a lot. I'm telling all my friends about Hallmark. It really was a pleasant buying experience. No buyer's remorse. No regrets. Very cool.
I had just purchased a 2014 VW Jetta and my experience was incredible! Sona Gulati is an excellent sales lady and she is the one you want to buy a car from! Denise Niles is the lady you want to talk to with any questions!
I just moved from NYC and haven't had a car in over 8 years. Sona G was my sales rep and she was able to answer all questions about the vehicle I wanted and also was able to connect me with an auto insurance company who ended up getting me a lower rate of any of the quotes I had received on my own. Additionally, my car needed an additional day to be prepared for delivery and since the next day was a Monday, she delivered the car to my office in downtown Nashville and made sure I was comfortable with all of the options and setup of the car. I would highly suggest her and Hallmark VW of Cool Springs to anyone looking for a new vehicle in the area.
Just purchased a TDI wagon from Sona G at Hallmark. The whole experience was just about how one might hope it would be, which is to say pretty much different than most auto dealerships. I do get the feeling that most dealers are really improving their customer service, but the sales experience is still unnecessarily painful. Kudos to Hallmark VW of Cool Springs for getting it right!
We have purchased two cars from Dale Argo in the past ten months. He is superior in all ways; otherwise we would not have gone back and purchased that second car. Dale is extremely knowledgeable, not pushy at all, funny and kind. We found him to be very fair and he did everything in his power to give us the best deal out there. Also, Cody Burns helped with all the paperwork and did his best, as well, to offer us an incredible deal. We highly recommend both of these people!
I recently purchased a 2011 certified pre owned jetta from hallmark Vw in Cool Springs! It was my first time buying a car and JB made my experience great! He was very knowledgeable and helped us ( my parents were there to help me) to find the right car at the right price! Definitely would recommend this dealership and JB to anyone looking for a new car!!
My wife and I recently purchased a 2014 Passat TDI from Hallmark this past weekend, and all we had planned on doing was just taking a test drive. We really appreciate the pleasant experience that we had at Hallmark, by far one of our best car buying experiences. We had the pleasure to deal with Sona Gulati and Thomas Umboh. Sona worked us taking us on the test drive, explaining features, asking us what we were looking for, etc. She was very up front with us through the whole process and never at any point tried to pressure us into a decision we didn't want to make. After we chose the vehicle we wanted, they found one at another nearby VW dealership up in Rivergate. Thomas went up there and drove the car back to Cool Springs so we could drive it home that day. Sona was such a pleasure to work with, we did not give a second thought to purchasing a car from Hallmark.
My wife and I recently leased a 2014 Jetta from Hallmark. We really appreciate the pleasant experience that we had at Hallmark. Many car dealerships rely on high pressure sales tactics. Not at Hallmark. We had the pleasure to deal with Arnaldo. He is the rare straight-shooting car salesmen. He was very up front with us through the whole process and never at any point tried to pressure us into a decision we didn't want to make. Because Arnaldo was such a pleasure to work with, we did not give a second thought to leasing a car from Hallmark.
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