4602 Gallatin Pike, Nashville, TN | Directions 3721636.229260 -86.724475
Low prices, but not recommended for emergencies... – I made an appointment for my puppy's third and final round of DA2PPv shots. Their prices were extremely affordable. $15 for the shot, and $33 for a general exam, which wasn't required but I requested it.
The first person who examined my puppy told me I should get the Bordetella vaccine to protect her from kennel cough. They only carried the injection version. I told her I'd like to read up on the injection vs. the the nasal spray before getting it. She said that's fine.
In comes the doctor, does the exam, and walks out. Then a third person comes in with the DA2PPv and the Bordetella injection. "Whoa, wait a minute, I've already said I don't want the Bordetella today."
He agreed to my request, but went on to give me a lecture about how their injection was better, I'd be wasting money if I went elsewhere, etc. etc.
It's a small pet peeve of mine when vets don't listen to their customers, and/or don't communicate well. If I hadn't been paying attention, they would have given the Bordetella after I'd said I didn't want it yet.
I simply want to educate myself on the different forms of it before making a decision. That's all. I made an appointment for DA2PPv only and I told them I didn't want anything else.
For non-emergencies, I recommend Value Vet for the rock-bottom low prices. Just plan ahead and know exactly what vaccines your pet is due for. Pay attention to their staff and don't let them give your pet anything you haven't discussed.
For emergencies, I'd be concerned. Nobody seems to be communicating with each other and that's how fatal mistakes happen. It's a mixed bag.
terrible disappointment – I had taken my cat, as well as various foster cats, to Value Vet for the last couple of years. With three locations and centralized computer records, it was easy to get an appointment within a day or two. They were fine with providing basic care, such as check-ups and shots. However, when my FeLV+ cat got sick, the vet took a very hands-off approach, prescribing her different rounds of antibiotics without providing even the most basic exam. When the antibiotics didn't help, he referred us to a specialist to have a feeding tube put in and to have some very invasive diagnostic work done. I consulted a different vet for a second opinion before taking these drastic steps and learned that the leukemia had attacked my cat's lungs and liver and that she was likely suffering and in a lot of pain. She had to be put to sleep the following day. Because of the very poor care provided at Value Vet, my cat suffered quite unnecessarily through her last days. If you want a vet who cares about your pet as much as you do, please seek care elsewhere...Value Vet is not the place.
Great staff and vets who care – We've been going to Value Vet for our dogs for the past three years and we're very happy with the services we've received. It can be hard to get an appointment nowadays, BUT they also have a lot more locations than they use to.
They have been able to get us in twice for emergency-type situations saving us from having to visit an emergency vet, so they are good about that. In one of those situations the vet that helped us had us call him a week after we started antibiotics on one of our dogs to let him know how she was to see if she needed a biopsy. Turned out the antibiotics were helping and I told him that on the phone. He asked me to finish up her antibiotics and to call him when they were done (about another weeks worth) to let him know again. I did and he left notes in her file. So while you might not see the same vet when you go in every time they do really want to work with you to make your dog better and do what they can to help.
The staff is very friendly and very good at handling our dogs, even when they're either kinda mean or kinda scared. I've recommended Value Vet to a lot of my friends and family and those that have gone have been really happy with the care their pets received.
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