Taxis >American Music City Taxi
1020 Thompson Pl Ste 13, Nashville, TN | Directions 3721736.126503 -86.707032
Worst service ever! We reserved several cabs for the evening and cancelled some well in advance when we realized we didn't need them but they all came anyway. We were threatened (one who was not supposed to have come did anyway after we had left and threatened to actually call the police if we did not turn around and come back to pay him), driven around in circles (the drivers admitted to not knowing where they were going but refused to accept directions), over charged, and one group (all from out of state) was actually left on the opposite end of downtown and told they would have to pay again to be driven to their original destination. When we called to complain or have something done about the treatment we received, we were not even offered and apology. Incredibly rude and unprofessional.
Great improvement! – These folks have gotten their stuff together and are now back on top in the cab industry! Call and ask for management and find out.
late, not truthful – I have never had such a rude and incompetent experience with a taxi service.
I called United Taxi and American music showed up. United estimated 15-20 min before pick-up. I called twice (at 25 min and 30 min) to get a status update and was given "the cab is almost there" untrue statements as the dispatcher reported the lies the driver had said. After 42 min the cab arrived and I called to complain to the dispatcher.
Then the driver (from Americn Music City taxi) said he had gotten the call 15 min before arrived, i.e, it was not his fault. not likely.
He did not follow my mother's instructions on directions and took a route 10 minutes out of the way.
Do not use United or American Music City Taxi (the driver's company)!!
United Taxi could not respond on time and called American Music City in order to get a taxi to the customer. If you can call Music City Taxi and ask for Johnny White I will guarantee you a free cab ride for a cab ride up to twenty dollars. Also visit www.musicitycab. and you can get a 10% off coupon for any ride and that is for anyone. Sorry about your bad experience. 615-742-3030
We are in no way affiliated with United Taxi.
Johnny White owner
American Music City Taxi
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