807 S Military Ave, Green Bay, WI | Directions 5430444.522515 -88.064859
Neighborhoods: Green Bay
Horrible customer service, even worse quality!!! – SAVE YOUR MONEY! Yesterday I brought a friend and her daughter to Hollywood Nails (S. Military Ave, Green Bay) for their first pedicure experience. We asked how long of a wait it would be and we were told 15 minutes. After 20 minutes we were taken to our pedicure chairs where we waited for another 20 minutes. I specifically asked about callus removal and I was reassured this would be done. I said I would like the spa pedicure ($25). My toe nails were not clipped, cuticles weren't even touched and my feet were buffed very, very briefly. I had asked for a french pedicure and the white lines are uneven, on some of my toes the white lines do not completely cover my toenail, and the cotton candy colored toenail polish doesn't completely cover my toenail. My spa pedicure was completed in less than 15 minutes. I talked with a manager and he said, "I'm sorry there is nothing I can do, we were very busy." I specifically said I have been there before and have been a customer for about one year. He said, "I'm sorry I don't know who worked on you." I described the woman who did my pedicure, exactly where I was sitting, etc. He said there is still nothing he can do. I will never go back and I'm letting all of the people who I have referred there know about this. I expect better quality and customer service for the $30 I paid.
(The 1 star rating is being generous, it wouldn't allow me to submit my review without a rating)
I just left hollywood nails on west mason and they did a horrible job on my nails. The women was very nice but the services was horrible. She did a french on my nails and the lines were not straight to top it off I had bubbles in my nails while leaving the shop. I would not recommend this shop. I would recommend this shop. Bad quality service
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