Michigan Avenue Dental Assoc

(312) 922-9595 | View Website

122 S Michigan Ave Ste 1212, Chicago, IL | Directions   60603

41.880089 -87.624663

 
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Categories: Periodontists

Neighborhoods: Loop, Central

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Michigan Avenue Dental Assoc

Reviews for Michigan Avenue Dental Assoc

Doesn't Recommend
over a year ago

The worst - ever! I don't even know where to begin, but I will have to say this, I read the reviews on Yelp and Citysearch about this dentist and they seemed to be ok. , but my experience at Dr. Douglas James's office was beyond awful. It was so bad, I filed a complaint with the insurance on them.

I went in to Dr. James's office to check on an existing crown. They put together a treatment plan for me for over $1500 AFTER the insurance, claiming my insurance hardly covered anything. I did some research online and couldn't understand why the crown cost so much. I contacted my insurance and understood that everything was covered and that the dentist never called them. Dr. James's office claimed my insurance didn't cover the removal of existing crown, pins for the new crown, the temp crown etc. Basically they charged me extra for each piece of work which according to HMO pricing booklet and multiple insurance representatives told me are covered under a pricing for a tyical crown.

After I spoke with Dr. James's office explaining that they don't follow the negotiated pricing standards with CIGNA HMO, they provided me with a new plan which was slightly less expensive but still way higher than what it should cost according to CIGNA Insurance representative. I finally decided to switch my primary dentist per CIGNA representative's suggestion. When I called to have my X-rays released to the new dentist, Dr. James's office tried to charge $25 for them. AGAIN, I called my insurance and asked if this is normal. CIGNA's representative said that they can not charge extra for X-rays they have already taken.

At the end of the day, my insurance company was shocked by all of this and followed up with me to get all the information they could about the dentist. If I were you, I would stay clear of this office.

Recommends
5.0
over a year ago

Outdstanding office – Outstanding dentist. He doesn't make a mountain out of a mole hill. Go to see him if you want a conservation approach to your dental needs. He doesn't look for problems.

There are several specialists in his practice. I like knowing there are specialists close by in case I need one.

Recommends
5.0
over a year ago

Helpful Staff – Thank you Linda for recommending I change my insurance to a PPO. My HMO was terrible!!! They only covered cleanings and had restrictions on everything else. Your staff is nice and so are the doctors.

Recommends
5.0
over a year ago

Highly recommended – They provide excellent service.

Recommends
5.0
over a year ago

Greatest Office in the City!!!!!! – This is the greatest dental office in the city!!! HANDS DOWN. They made me into a new man! A little bonding, a little gum reshaping, a little orthoddontics, a little reshaping of my from teeth, a little replacing old dark silver fillings, replacing some stained while plastic fillings and two porcelain crowns on my back teeth. Fantastic results!! The doctors all worked well together, the treatments were seamless since the specialists were all in the same office. That is definitely a plus for me. I feel much more confident when I go into court knowing I look OK rather than have people distracted by my crooked tooth. (no pun intended). I didn't want my "crooked" teeth to reflect adversely on my client's innocence or guilt. The doctor's and staff were all professional as I expected them to be. They made it relatively easy for me to undergo treatments considering the craziness of my work schedule. So thank you Dr. Kizor for straightening my teeth, Dr. Biama for my gum reshaping, Dr. James for my fillings/crown and not forgotten, the hygienist whose son went to the same college as my daughter.

Recommends
5.0
over a year ago

Good service and good work by all of the doctors and staff – I am blessed to have had the opportunity to be a patient for 10 years of Michigan Avenue Dental Associates. I started as a young teenager, had preventative sealants placed on my teeth , had orthodontic work done and I do not have any fillings, absolutely ZERO. They inspired me to clean my teeth thoroughly daily and I do and consequently have not had a ONE cavity. They emphasized prevention to me at any early age and I am grateful for that.

Recommends
5.0
over a year ago

All I Can Say Is I Recommend This Office – Michigan Avenue Dental Associates has been the dental office I have been going to for many years. I have great confidence in their work. Their fees are relatively standard for the area. But what is most important is the honestly and ethics they have. I would never go to another dental office and take my chance the dentist is as ethical and honest as the doctors at Michigan Avenue Dental Associates have multiple times demonstrated to me and my friends whom I have referred to the office over the years. Go here if you want honest, upfront and kind/gentle treatment.

Recommends
5.0
over a year ago

Wonderful Office and Great Staff of Doctors – I was in the office recently and their receptionist, Linda, asked me to write a review. I welcomed the request because I think I know the office very well after being a patient for over 20 plus years. When I was young, I've dreaded going to the dentist. Needless to say, I'll never feared going to the dentist after visiting their office. After my experience at Michigan Avenue Dental I've not only realized how imperative it is to take care of your smile, but I've also realized that a dentist is nothing to fear. In all my past experiences, no other group of people have worked so well with their patients. No other persons have had the patience, kindness, and just overall positive attitude as this team. Even the atmosphere of the place was welcoming and comforting. They'll do whatever it takes to make you feel more relaxed and more at home. When you walk in, you can't help but feel a bit at ease. In other traditional dentist offices, you'll see small, closed rooms with probably no windows, but at Michigan Avenue Dental you have a beautiful view of Lake Michigan!! And the whole office is open which gives you a welcoming and a more comfortable feeling. I also loved how instead of overwhelming you with little booklets of startling teeth related illnesses, they had your typical fashion magazines and others to choose from. They do not try to overwhelm their patients or chide them for what they are not doing, but at the same time, they are being helpful and you leave knowing full well what you must improve on in order to have a healthier smile. Overall, they are a great group of people working together to get their jobs done and at the same time make you feel 100% comfortable. They understand that many people dread the dentist and go out of their way to make their patients feel at home. They deserve five stars, in my opinion. The office has been around for 100 years, so that says something very good about the quality of care, the kind of care, everything that makes an outstanding office an outstanding office for year after year.

Recommends
5.0
over a year ago

Great Place to go For Dental Care – Thanks everyone for doing such a terrific job!! You guys are the best!! And have always treatment me so well. Went in with a tooth ache last week thinking I was going to have to have my tooth removed it hurt so bad, but came out with a nice looking filling. I've been coming here for several years and have great confidence in your treatments. Dr. James is the best. Linda, thank you for your help with my insurance, if you can call my HMO an insurance company. It only covers the very, very basics and doesn't cover quality work, long lasting work or good looking work. Thanks Terry for the kindness you have always shown me when I have my teeth cleaned. You guys make a good team and I write this review so others know that they can always come to you and receive quality work in a beautiful office with beautiful people. Thanks again for my new filling and thanks for all the years you have provided me with such good care.

Recommends
5.0
over a year ago

Best Place To Go For Good Dental Care – I was in the office yesterday and their receptionist, Linda, asked me to write a review. I welcomed the request because I think I know the office very well after being a patient for over 20 plus years. When I was young, I've dreaded going to the dentist. Needless to say, I'll never feared going to the dentist after visiting their office. After my experience at Michigan Avenue Dental I've not only realized how imperative it is to take care of your smile, but I've also realized that a dentist is nothing to fear. In all my past experiences, no other group of people have worked so well with their patients. No other persons have had the patience, kindness, and just overall positive attitude as this team. Even the atmosphere of the place was welcoming and comforting. They'll do whatever it takes to make you feel more relaxed and more at home. When you walk in, you can't help but feel a bit at ease. In other traditional dentist offices, you'll see small, closed rooms with probably no windows, but at Michigan Avenue Dental you have a beautiful view of Lake Michigan!! And the whole office is open which gives you a welcoming and a more comfortable feeling. I also loved how instead of overwhelming you with little booklets of startling teeth related illnesses, they had your typical fashion magazines and others to choose from. They do nott try to overwhelm their patients or chide them for what they are not doing, but at the same time, they are being helpful and you leave knowing full well what you must improve on in order to have a healthier smile. Overall, they are a great group of people working together to get their jobs done and at the same time make you feel 100% comfortable. They understand that many people dread the dentist and go out of their way to make their patients feel at home. They deserve five stars, in my opinion. The office has been around for 100 years, so that says something very good about the quality of care, the kind of care, everything that makes an outstanding office an outstanding office for year after year.

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