187 B Franklin Mills Blvd., Philadelphia, PA | Directions 1915440.090798 -74.964753
Neighborhoods: Northeast Philadelphia, Northeast Philadelphia
First I want to say that Your client service is HORRIBLE!
Made me feel very uncomfortable when everyone was speaking in their language. They had trouble listening to what I wanted. Messed up my nails and never said sorry. The nail salon looks really nice but the management and people who work there are not friendly at all. I would never recommend anyone to go there and I would never step foot in there ever again after my HORRIBLE experience.
Dear Viva Nails and Spa,
I have a few tips for you. First off, do not tell me that it's my fault that you guys messed up my nails. You decided to speak in japanese to your friends/workers/etc.. and ignore the fact that you should be looking at my nails! You need to pay attention because you made 3 of my fingers bleed and were too cheap to give me a bandage, and then the lady at the desk charged me .50 cents for the bandage after you cut me!!! I think you guys should really consider training your workers better. Oh, and the asian guys are perverts. They stare down every white girl that walks in. You make me feel very uncomfortable. Please do something about it.
Another lost customer
I came in for a men's haircut today and got a cut by a man named Jackie. He was too busy talking to his buddy, he happened to cut the side of my ear and it hasn't stopped bleeding for 3 hours. I've had to hold a napkin over it because it was going through the bandage. I called in to let the owner know of Jackie's negligence but she denied the accusation. She told me people get cut all the time and I was surprised. I do not recommend this place. In fact, I recommend you stay away and never come in here
A REAL HIGH END FEEL – THE SALON IS VERY CLEAN AND THE STAFF GREET YOU WITH A SMILE EVRYTIME. THEY DO NOT MAKE YOU FEEL OUT OF PLACE OR AS IF THEY ARE TALKING ABOUT YOU WHILE YOU'RE IN THE CHAIR. THEY OFTEN RUN SOECIALS, THERE IS A HAIR SALON ONSITE AS WELL. THEY DO ALL TYPES OF HAIR. THEY HAVE SEVERAL PACKAGES TO SUITE EVERY BUDGET EVEN THOUGH THE SPA MAKES YOU FEEL LIKE IT'S ON THE HIGHER END. THEY GIVE YOU MINI - MASSAGES WHILE HAVING YOUR NAILS DONE. A REALLY NICE PLACE!
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