Cary >Real Estate Sales & Services > Block and Associates Realty
107 Edinburgh Dr, Cary, NC | Directions 27511-641235.736764 -78.797926
M-F 8:30 - 5:30
S 9:00 - 12:00
I've worked with Joshua Furr for several years on multiple rentals. Joshua has always been prompt and offered great advice. He does an excellent job marketing and has been able to keep my properties occupied with quality tenants at competitive rents. I would highly recommend.
Joshua Furr, Rental Specialist with Block & Associates, was a breath of fresh air after having interviewed other property management companies. He was always on-time, upbeat and honest and really seemed to have my best interests (as the future landlord) at heart. He supported my preferences with a realistic viewpoint and was always super responsive when I had a question. I'd recommend him to anyone looking to rent a property in the Raleigh area.
My husband and I were very pleased with the professionalism and service that Joshua Furr provided for us. He found us the perfect tenants and has always been extremely responsive to any of our questions. Joshua is also a very organized and detailed person. I highly recommend doing business with Joshua.
I have been working with Joshua Furr this year and have sent him several high end homes to find tenants ( I have also worked with him in the past). Not only did he find tenants he got them all rented within 2 weeks. His service is above and beyond for all my rental needs. I call him, text him or email and I have a response within 2 hrs. He once responded at 10.00pm. which really impressed me! I look forward to working with Joshua in 2014 and sending him as much business as I can!
My husband and I were out online looking for a rental in Apex, NC, we came upon the Block & Associates web site and pulled up the rentals in that area. Much to our surprise, they had a beautiful "new" town home for rent. I called the listing agent on the property, Mr. Joshua Furr, immediately to make sure the town home was still available. We rode over to take a look at it and signed right then and there. Joshua was very attentive, and very helpful in speeding up the application process since we were under a time constraint. Since this was our very first time renting many questions came to mind, we would call Joshua, he was always very pleasant, never made us feel as if we were bothering him. We had the privilege of renting for over a year and even when we were getting ready to vacate the property, Joshua made the process "pain free". I highly recommend using Joshua Furr with Block & Associates for all your rental needs, he will take care of you from beginning to end :)
John and Carolyn Sierra
I would recommend Block and Associates for anyone looking for a rental in the Raleigh area. My wife and I were desperate to find a rental home quickly when our apartment lease was ending. Josh Furr's overall customer service has been great. He has been great at responding to numerous requests I have had in the last few months. We love our new rental and the price is amazing compared to what we were paying for a small apartment in north raleigh.
Response from Owner – 8/2013
“We always appreciate hearing from our clients and we try to learn from every situation, however we also like to point out when information stated is not accurate. Joshua Furr did respond within 25 minutes by email to this tenant’s question about who they should contact in regard to the gas leak. This was a property managed by the owner but still Joshua went the extra mile to send out one of our vendors to assess the problem. After doing so and hearing back from our vendor, Joshua admitted that he did not have the authority to help in this situation and that they would need to contact the Gas Company. When the tenants then came into our busy office, they had not made an appointment to see Joshua and he was not in, therefore his assistant met with them. The tenants were also provided with the information they needed in the lease and it was again explained in their move in packet. In regards to the accusation that Joshua somehow threatened to have them evicted, well that is just simply not true. Joshua is one of our company’s top rental agents and has always acted in a professional manner in his relations with both tenants and landlords.”
It is very difficult to respond to blind comments where people do not identify themselves. We would love for this person to contact us so we can address whatever their concerns are. Block & Associates Realty has over 900 single family homes under management and has been in business for more than 16 years. Do problems arise occasionally in managing real estate? Absolutely! Do we, and will we, do everything within our power to make things right? Absolutely. Please contact us, whoever this is. We have 30 professionals here anxious to do the right thing. We would not do the business we do if we operated as alleged below.
I worked with Mike Trainer at Block & Associates to find tenants for my town home. Mike was very thorough, offered great advice on the transition from my previous tenant to the new ones, and he always returned my calls/emails in a timely fashion. Mike helped me find a new tenant for my town home with 2 weeks of the previous tenant moving out. I highly recommend working with Mike Trainer and Block and Associates and will continue to do so in the future.
We used Block and Associates to find a rental house in Cary recently. Our first tip was that Josh was a little slow to return calls but was overall helpful. We got a call back from his assistant asking us to amend this tip since it wasn't as glowing as he would have preferred. Here is a better amended review then.
We moved in and two days later had a natural gas leak coming from our house. In attempting to deal with it, we called Block and Associates in hopes of getting help dealing with this problem. Throughout our confusion with the contract whether this is a Block managed property and who should be responsible for fixing the problem, we were very disappointed with how we were treated. We were talked down to throughout this process and told to "just read your contract" instead of someone actually taking the time out to try and help by Josh's company. I went to Block and tried to speak to Josh but was only able to talk to his assistant who was also very condescending. She reported that Josh felt the review we had originally done was too "vanilla" even though it was an honest review by us about how difficult it is to talk to Josh directly and I stated that I emailed him the day prior and he hadn't emailed back and I had called him 30 minutes before coming to the realty company in person yet still hadn't heard back. Throughout the whole rental process Josh would sometimes take 2-3 days to return emails or calls. Later that day Josh did text me (instead of call me back) and asked if I wanted to talk about the gas leak situation. I texted him back that we were upset about how we had been treated through this whole situation and that even small things like where to mail the rent check were hard to get a quick, easy answer from them. We also told him essentially that he should have contacted us directly about dissatisfaction with the review we had previously posted instead of eavesdrop on our conversation with his assistant. He then threw a childish defensive tantrum which in essence said that he shouldn't have to help me at all since he's just a rental broker, that we were incompetent since some of the contract was a little confusing to us, and that it was "pathetic" that we felt we were being treated poorly. He ended that text with an innuendo that threatened to try to have us evicted at the end of the contract because we simply complained.
Bottom line is Josh Furr and Block Realty have poor service and we would not recommend them at all for a realty firm. We would recommend going just a mile up the road to Fonville Morisey where they have more class, ability and service.
I found myself needing a rental near Raleigh ASAP and via Block & Associates I was able to find one - even from an out-of-town location - and was able to get moved in in what must be near record time.
The house was a first time rental and there were a few kinks to work out, but Joshua and Andrea were able to resolve any and all issues. I would recommend them for anyone who is planning to move to this area and needs someone "on the ground" to make sure things get done.
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