Portland >Food & Dining > Cup & Saucer
3000 NE Killingsworth St, Portland, OR | Directions 9721145.562638 -122.634784
Neighborhoods: Concordia, Northeast Coalition of Neighborhoods
This branch of the popular cafe chain offers exactly what you'd expect, reliable breakfast food (they also do lunch and dinner but I only ever get first meal here) in a comfortable, laid back atmosphere, so hop into a booth and take down a stack of blueberry pancakes. (If you're off gluten, the cornmeal pancakes are made with spelt flour.)
Terrible Service – I walked in on a typical Tuesday morning right about 8:00 to have a solo breakfast while getting some work done before a meeting. There were probably 5 or 6 other tables that were occupied and the rest empty. The server offered me a menu and invited me to sit where I liked.
After choosing a corner table I sat down and took a look at the menu. I sat (not exaggerating) 20 minutes without even getting a glass of water or an offer for coffee. After about 10 minutes, while the server was taking an order at another table she motioned to me that it would be just a minute. I gave her 10 minutes and then packed up my things and left.
I've never had a great experience with Cup & Saucer, and after this one I'll probably never give them a chance to make up for it. Too bad.
I ended up with a bagel and coffee from New Seasons down the street that was delicious, and the staff there was much more friendly.
Good Breakfasts – I felt compelled to write since the only two reviews were negative. I have had a poor quality meal here only once or twice in the 5+ years I have eaten here (yes, back when it was called the Dahlia, and the only Cup and Saucer was on Hawthorne). I love gettting breakfast here (and will be in a few short minutes once again). I've gotten excellent service, and I've gotten indifferent service, and the staff are not a bunch of Stepford wives, so leave your inner restaurant critic at home. I've (almost) always been happy about the food. In general, the staff works hard and I find the dishes (and the specials) to be creative interpretations of the American breakfast cafe idiom. I recommend trying this place on a weekday when the crowd is not a factor, and I recon you'll be pleased.
Terrible service – Acceptable food but terrible and unprofessional service. After a misunderstanding about a tip on a previous visit, which neither my girlfriend or I were directly involved with, we returned and were recognized as being associated with the tip confused party and the wait staff decided to teach us a lesson. They acted in a completely unprofessional manner that made them appear as if they were small grade school children getting even through sheer vindictiveness. I must stress that the confusion about the tip from a previous visit was unrelated to my girlfriend or I as neither of us paid the bill during that visit but on this future visit the waitress somehow associated us with that event and in an infantile attempt to exact revenge forever soiled the restaurant for us. DO NOT EAT HERE THE WAITRESSES ARE RUDE AND CHILDISH
There are better places to go... – I went here for the first time with a friend, and was not impressed at all. The food was not great. Morning potatoes are my favorites and I could not even eat these. They were very dry and overcooked. The service was good, though they forgot to bring one of our side dishes, which ended up being for the best because it probably would have been awful.
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